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[MACOS/STEAM, BETA-MAC_1.3.248] - Game crashes

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3 years ago
Sep 17, 2021, 6:17:42 AM

The game don't start on my MacBook Air M1... just got a black screen and crashes :(

Updated 3 years ago.
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3 years ago
Sep 17, 2021, 9:04:22 AM

OP: The beta is only for Intel Macs afaik, not for M1 ones.


dalon: My system is not too different from yours and it works. Maybe you have the OS set to always use the internal graphic card?

Updated 3 years ago.
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3 years ago
Sep 17, 2021, 9:38:46 AM

The game doesn't support M1 right now, not even with Rosetta 2. I've tested it on my M1 13" MacBook Pro and got the same experience you did.

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3 years ago
Sep 18, 2021, 11:53:07 AM
Siptah wrote:

OP: The beta is only for Intel Macs afaik, not for M1 ones.


dalon: My system is not too different from yours and it works. Maybe you have the OS set to always use the internal graphic card?

how do i change that?



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3 years ago
Sep 18, 2021, 1:25:03 PM
This beta hangs often AND crashes the entire iMac i7 16GB RAM into a restart. The developers have some work to do. But OK, after all, it is still a beta. Playable at this time, no.
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3 years ago
Sep 18, 2021, 2:22:58 PM

I've been playing the game for about 1-2 hours before it crashes. The game saves at every turn just about so reloading back into the game you're not too far behind. It *is* annoying, yes -- but it's also a beta so hopefully they improve the stability. I've been sending them the crash logs from the macOS Console application, maybe it'll help them narrow down the issue.


The other thing I've noticed is that late game (when a lot is going on with the map vs earlier eras) the performance starts to really suffer badly, at least for me.  I'm again hoping these are issues they can fix. 


iMac 5K Retina (2020)

3.3 GHz 6-core i5 Intel

16 GB 2667 MHz DDR4 RAM

AMD Radeon Pro 5300 4 GB

macOS 12 (21A5506j)


3200x1800 resolution (in game, fullscreen windowed)
Medium Graphic Settings
Normal world size, 6 competitors (AI)


Updated 3 years ago.
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3 years ago
Sep 18, 2021, 2:37:34 PM
hunterwolf24 wrote:
Siptah wrote:

OP: The beta is only for Intel Macs afaik, not for M1 ones.


dalon: My system is not too different from yours and it works. Maybe you have the OS set to always use the internal graphic card?

how do i change that?

It under battery settings.


And as to performance: for me, the impact of toggling the simplified units on makes quite a difference.

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3 years ago
Sep 18, 2021, 6:27:02 PM

You can force the beta to run on a M1 mac:


- Open the game properties in steam, go to "local files" and click browse

- Right Click "humankind.app", check "open using rosetta"

- Start the game.


Performance will obviously be supbar and not representative of a native port of the game. Load times are atrocious and I couldn't load a ~280 turn save but I can start a new game


I absolutely advise to uncheck this once the next beta hits. Steam just added steamworks M1 support.

Updated 3 years ago.
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3 years ago
Sep 19, 2021, 1:45:38 PM

It's unfortunate I cannot play multiplayer because about an hour or so into the game it'll crash. There's no really no easy way to jump back into a lobby/game if this happens either, so there isn't even a good workaround. Hopefully they fix the stability of the game on macOS.  I've been able to play through the entire game (300 turns) but I have to do it with simplified armies and 'simple' graphics setting on 3200x1800 resolution.


iMac 5K Retina (2020)

3.3 GHz 6-core i5 Intel

16 GB 2667 MHz DDR4 RAM

AMD Radeon Pro 5300 4 GB

macOS 12 (21A5506j)


3200x1800 resolution (in game, fullscreen windowed)

Medium graphic setting

Normal world size, 6 competitors (AI)

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3 years ago
Sep 19, 2021, 1:59:40 PM

Hi, I can't open the Mac Beta. Just doesn't load. Can you help me to tell me what might be wrong ?


Mac model : iMac (27-inch, Mid 2011)

Processor : 3.4 GHz Intel Core i7

Memory : 8 GB 1333 MHz DDR3

Graphics : AMD Radeon HD 6970M 1024 MB

MacOS : High Sierra Version 10.13.6


Thank you :)

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3 years ago
Sep 19, 2021, 4:46:22 PM

The game works fine on my MBP 16" 2019 - Big Sur 11.5.2 i9 with an AMD Radeon Pro5500M


It does not work on my GF's MBP 15" 2014 - Mojave 10.14.6 i7 with Nvidia GEForce GT 750M -> when launching a new game or connecting a network game it hangs during GPU initialization, around 60% loading (blinking screen and goes back and forth 55%-60% forever). However we checked that the game itself runs on her computer, since I can connect to it and play the first round - she just does not have an image of the running game. Is there an option to deactivate the NVidia GPU?


Updated 3 years ago.
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3 years ago
Sep 19, 2021, 10:45:07 PM

I play on steam. Game crash when starting a new game. keep on loading screen with graphic flashes. It's like if the game's turning behind this screen, with sounds of units moving...


MacOS Big Sur

version 11.5.2 (20G95)

MacBook Pro (Retina, 15-inch, Mid 2014)

Processeur 2,5 GHz Intel Core i7 quatre cœurs

Mémoire 16 Go 1600 MHz DDR3

Disque de démarrage Macintosh HD

Graphisme Intel Iris Pro 1536 Mo


It's strange I could play one time. But then crashed. When I tried another time to launch game, don't work.

I uninstalled 3 times, deleted user files. But loading for loooongs minutes. 




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3 years ago
Sep 20, 2021, 1:40:22 AM

1) If you're on an M1 Mac, as per the system requirements the game is only supported on Intel based Macs


2) You can try to get M1 macs to work by running the game through Rosetta2. However this is an unsupported configuration


3) If you are on an intel based mac, and are having issues. Ensure you provide the necessary log files with your bug report


* system requirements

* save states if relevant

* player.log

* diagnostics.html


You can find most of these in ~/library/application support/Humankind


Without these the developers cannot address issues

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3 years ago
Oct 28, 2021, 12:49:29 PM

My game always crashes on startup too, but I'm using an intel mac. I launch the game on steam and a full black window is created with the HUMANKIND logo on the dock, but it then closes itself after a few seconds.


I am using a mid 2011 27" Imac:

* 3.4 GHz Intel core I7
* 16 GB 1333 MHz DDR3 RAM
* AMD Radeon HD 6970M 2048 MB
* High Sierra (10.13.6)

Attached is a HTML diagnostics file if this is any help.
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2 years ago
May 30, 2022, 6:49:04 PM

Having the same issues as Vinze7, cannot get past 55-60% loading on a new game startup. MacBook Pro 15" with 16gb ram, 500gb storage, 2.3 quad core i7 processor, NVIDIA GeForce GT 750M 2 GB, Intel Iris Pro 1536 MB


It will crash the computer if I let it sit there and try to load. I can't seem to get the upload to complete for the diagnostics file. 



 

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