I cannot connect to play with anyone in multiplayer , it gets stuck and I've turned in 2 tickects please help

ive tried deleting deleting data and stuff like sega said and nothing i works

Hey,
Sorry to hear that you couldn't play the other day. Not sure what could be the problem but looks like a bug.
So I will move the thread to the bug report (so the team can take a look at it) and also it would be nice if you tell us your platform and provide, if posssible with the Diagnostic files and the Player log.
Here you have the quick guide on where to find them:

• Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
  • PC:\Users\[username]\Documents\Humankind\Temporary Files 
  • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
• Player.Log: These can be found here:
  • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 

im playing on steam but ill try this

 thank you

Temporary Files.rar

i dont have a locallow folder