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[INV][PC/Steam, most recent update] The Mexicans are NOT playing...

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3 years ago
Apr 22, 2022, 3:43:47 PM

In my current game, I'm getting stuck with battles in which my opponent stops playing, so I can't end my turn and the whole game becomes unplayable. I've gone back a few turns and loaded again, but I get the same result every time.

The Mexicans are NOT playing.png

Updated 3 years ago.
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3 years ago
Apr 25, 2022, 10:12:57 AM

Hello!

In order for us to fully investigate this issue we need the following:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files


- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files


Thank you for taking the time to send us this report.

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