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Domestication is bugged !

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2 years ago
Jun 11, 2022, 12:47:48 AM

Domestication tech does not give the horse extractor. I cannot get horses anymore. Neither me, nor the AI. So anything that requires horses is no longer usable. Cavalry, gone, industry that use horses, gone. 


I am not using any mods. I have no idea if its the new DLC or the new patch ruined things. 

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2 years ago
Jun 13, 2022, 10:26:22 AM

Hi, thank you for your report. 


We will need some more information in order to be able to look into this.


Do you have any of the following by any chance?


  • Saves: Please provide the last two auto-saves from when the issue occurred along with any other relevant saves.
    • PC: \Users\[username]\Documents\Humankind\Save Files
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files 
  • Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it! 
  • Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
    • PC:\Users\[username]\Documents\Humankind\Temporary Files 
    • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
  • Player.Log: These can be found here:
    • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 
  • Information about the system you are playing on. This is only relevant if your bug has to do with crashing, artefacts or something. If it's only affecting gameplay, a this isn't necessary. To get this information:
    • PC: From the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. See also here: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics.html 
    • Mac: See information on where to get system info here: https://support.apple.com/en-gb/HT203001 

Please refer to this post for more details on posting bug reports.


Thanks again for your help!

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2 years ago
Jun 14, 2022, 2:37:33 AM

Hello, 


I reinstalled the game 2x, checked file integrity. On my laptop game works just fine, but on my PC I cannot extract any resource from the map. 

The extractors do not exist. No matter how many techs I get, luxuries, iron, horses, nothing works. 

I will try to take pictures, but I dont know of what, since nothing happens. 


I make a new game everytime, no mods. Game does not crash. 

Updated 2 years ago.
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