Until I changed my computer I cannot launch the game anymore.
It freezes like 2/3 seconds after startup in the menu. Then I get the Windows alert "stopped working".
With the option -force-vulkan I do not have the Windows alert anymore but the screen freezes as well and I can still move and click as I can hear but nothing moves on the screen.
I tried to launch everything (steam + humankind) in admin mode but it doesn't really look to change anything.
I also deleted the Humankind folder in my Documents folder and at startup, I got a new one. I think the game gets some parameters and saves from my last computer via cloud save.
I tried to rush into the settings menu before it crashes and I saw it used the settings of my old computer (medium graphics, ips locked to 60 max).
My computer should obviously run easily the game even under the better settings.
____
I saw that I'm not the only one that has this trouble. I hope I gave you more information to help fix the bug. Don't hesitate to ask for more information.
I hope you can help me fix this bug because it is now unplayable for me.
I still can't play and the last patch didn't help with this. I also updated my windows version from 10 to 11, updated my bios version to the last available, and double-checked my drivers.
I think I can't do anything more on my side. I can still provide other diagnostics exports if needed. Thanks for your help.
Sorry about this problem, I understand the frustration.
As you made some changes, could you share again the conf with this new updates?
Unfortunately, we couldn´t reproduce it, at least for the moment. So we do not have a good lead, and I can not give you an estimated time to be solved.
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