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[Gamepass] Amplitude 2022 Reward and Great Zimbabwe Wonder Greyed Out Even Though Claimed.

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2 years ago
Jun 12, 2022, 11:23:56 PM
  • Summary : Amplitude 2022 Reward Wonder and Great Zimbabwe Newsletter Subscription Wonder cannot be accesed in game/greyed out on Rewards Screen
  • Description: I have redeemed codes for both the Amplitude 2022 Event and the Great Zimbabwe Wonder via Xbox Gamepass for PC. I am able to access neither for some reason, and do not know how to go about doing so.
  • Steps to Reproduce: 1. Claim Rewards // 2. Input Codes on Xbox App // 3. Open Humankind // 4. Try toggle on DLC // 5. It doesn't work.
  • Expected Behavior: Should Be able to use content since codes have been activated.
  • Notes: Already Tried Sega Support and they could not help me.


Updated 2 years ago.
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2 years ago
Jun 13, 2022, 7:08:08 AM

Hello!


Thank you for the report. Can you try verifying the game files and see if that resolves the issue?


To do this:

Go to the Xbox app and click on more actions for Humankind > Click on Manage and go to the Files tab > Click on Verify and Repair. Please reboot your machine after this!


Hopefully this will resolve the issue!

Updated 2 years ago.
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2 years ago
Jun 15, 2022, 12:52:47 AM

Saikana


I Verified and Repaired the Files as you instructed, and restarted my computer each time I did. Still no luck.

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2 years ago
Jun 16, 2022, 11:04:23 PM
myrsilus wrote:

Seems similar to this issue

It seems like the exact same issue, and it's somewhat distressing to not have a resolution as of yet. I think I actually tried to scroll through that thread to find a solution before filing my own bug report.

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2 years ago
Oct 7, 2022, 1:38:44 PM

Having the same issue, claimed both wonders today and they can't be activated in the Updates screen, verified all files, rebooted, disconnected/reconnected to Games2Gether, still not there.

Running Humankind base game through Game Pass, purchased all DLC.

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