Hi, we are sorry that you are experiencing this issue.

In order to help you we will need some more information. Can you provide us with the following, please?

Thanks for your help!

• Saves: Please provide the last two auto-saves from when the issue occurred along with any other relevant saves.
  • PC: \Users\[username]\Documents\Humankind\Save Files
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files 
• Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it! 
• Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
  • PC:\Users\[username]\Documents\Humankind\Temporary Files 
  • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
• Player.Log: These can be found here:
  • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 
• Information about the system you are playing on. This is only relevant if your bug has to do with crashing, artefacts or something. If it's only affecting gameplay, a this isn't necessary. To get this information:
  • PC: From the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. See also here: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics.html 
  • Mac: See information on where to get system info here: https://support.apple.com/en-gb/HT203001 

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Diagnostics.zip

Diagnostics, player data and save file attached (in the same zip). Although this happens regardless of saves, even save files I load which were way before this issue appeared. Happens with any culture too.

Screenshots are above, to repro it all I have to do is get to the classic era, every time it causes this bug.

Hi, thank you for your help.

We have filed a bug for your issue and at the moment there isn't any workaround apart from the one you suggested. Sorry for the inconvenience.

Thanks again!

No worries thanks for looking into it.  Thankfully the customisation of the game allowed for a workaround, so nicely done :)!  Let me know if there's more I can do to assist.