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[INV] Game crash to main menu.

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2 years ago
Jun 29, 2022, 1:20:41 AM

Trying to load an autosave and this is what I got.


Index was out of range. Must be non-negative and less than the size of the collection.

Parameter name: index

 

  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <a08c68e52e8242318e349fe883274cee>:0

  at Amplitude.Coroutine.Run () [0x00019] in <acfb744786f440b193a602fe930d317b>:0

Index was out of range. Must be non-negative and less than the size of the collection.

Parameter name: index


Repeated Error

  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <a08c68e52e8242318e349fe883274cee>:0

  at Amplitude.Coroutine.Run () [0x00019] in <acfb744786f440b193a602fe930d317b>:0


Computer

Summary
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 4790 @ 3.60GHz 32 °C
Haswell 22nm Technology
RAM
16.0GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. H87M-E (SOCKET 1150) 116 °C
Graphics
27MP35 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1050 Ti (EVGA) 30 °C
Storage
465GB Samsung SSD 860 EVO 500GB (SATA (SSD)) 39 °C
931GB Seagate ST1000DM003-1SB102 (SATA ) 33 °C
Audio Realtek High Definition Audio
Operating System
Windows 10 Home 64-bit

Updated 2 years ago.
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2 years ago
Jun 29, 2022, 1:29:31 PM

Hi, thank you for your report.


we are sorry to hear that you are experiencing a crash. Can you provide us with the save file and possibly the diagnostics files as well please?


For the save file: 

  • PC: \Users\[username]\Documents\Humankind\Save Files
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files
For the diagnostics (they need to be compressed as rar or zip beforehand or the upload will fail):
  • PC:\Users\[username]\Documents\Humankind\Temporary Files 
  • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 

Thanks again!

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0Send private message
2 years ago
Jul 12, 2022, 8:42:13 AM

Hi again and thanks for the save file.


Were you trying to load a save file with different mods from those that you had active or a filee saved on the beta version of the game by any chance?

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