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[PC/Gamepass] Humankind keeps crashing after the opening cutscene

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2 years ago
Jul 14, 2022, 9:25:08 PM

As the title suggests, when I open Humankind it loads up until I make my world & after the opening cut-scene ends it crashes. It pops up the unity crash handler [I think that is what it is] but doesn't give any data to refer to. As I got the game through game pass, I do not know/have access to the files of the game nor do I know where they are located; thus, I can not find a crash log.

I had previously made a post about the game crashing not loading; which I later found that it was just my graphics card. I resolved that issue and now this happens after I got it working loading. My GPU wasn't able to run this game [I think it's because it's an old GPU], but my IG [Integrated Graphics] can run it, albeit slowly [like 27 frames (average) slow].

Image for reference:


UPDATE:

I found my log files and I have the dxdiag logs too.

Player-prev.log

Player.log


[DXDIAG LOG (the file wouldn't upload)]:

https://pastebin.com/jukV8k2a


UPDATE 2:

I found the crash.dmp file after reading through the log and I think I found the issue. Humankind was trying to access a memory address without the sufficient permissions. So I tried running it with admin permissions and this happens:


Here's an image of the dump summary

Updated 2 years ago.
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2 years ago
Jul 22, 2022, 1:43:09 PM

Hello, 


I'm sorry to read that.

Would you have also Diagnostic Files in C:\Users\[username]\Documents\Humankind\Temporary Files to share with us ? They could also help

Thank you. 

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2 years ago
Jul 22, 2022, 1:49:48 PM

If I read the DxDiag properly (and it seems to be OK with what you said), it seems you are trying to play on the video "card" that's integrated on your CPU.

Given what are minimal specs are, I do not think this should work at all :


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