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TURN PENDING

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2 years ago
Jul 18, 2022, 7:11:35 PM

Turn pending and the game is freeze.
I had really much fun with the Game, but it is unplayable.

Updated 2 years ago.
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2 years ago
Jul 20, 2022, 4:19:30 PM

Can you share with us relevant files please ?

From https://www.games2gether.com/amplitude-studios/humankind/forums/215-bug-reports/threads/41674-how-to-report-bugs?page=1#post-324570


3. Attachments /!\ 

 

Don't forget to attach useful files if you feel like they are relevant. 

  • Saves: Please provide the last two auto-saves from when the issue occurred along with any other relevant saves.
    • PC: \Users\[username]\Documents\Humankind\Save Files
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files 
  • Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it! 
  • Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
    • PC:\Users\[username]\Documents\Humankind\Temporary Files 
    • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
  • Player.Log: These can be found here:
    • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 
  • Information about the system you are playing on. This is only relevant if your bug has to do with crashing, artefacts or something. If it's only affecting gameplay, a this isn't necessary. To get this information:
    • PC: From the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. See also here: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics.html 
    • Mac: See information on where to get system info here: https://support.apple.com/en-gb/HT203001 


/!\ If your upload is larger than 4MB, you'll encounter an error. Either compress the files into a .zip or a similar archive format (.7z / .rar), or use an external filehosting service. /!\ 



4. Steps to reproduce 


If possible, give us a step by step description of what lead to the issue. A list of steps is preferable! 

The clearer and more detailed your steps to reproduce are, the more likely we'll be able to reproduce the issue from scratch. 

0Send private message
2 years ago
Jul 21, 2022, 10:59:24 AM

The easiest thing to resolve this :save the game while turn pending. Next, load this save and the move will pass without problems. 'just turn the wheal again' ( i have the same situation and it's helped)
p.s.
I remember this problem since the game released (and no patch for now)

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