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Startup Crash after new update

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2 years ago
Jul 28, 2022, 3:35:17 PM

Description: After installing the Ibn Battuta update when the title screen loads, the screen glitches, and then the game crashes. PC/Steam, Windows 11, Steam package versions: 1654574690 and 1658944613




Steps to Reproduce: It happens immediately upon starting the program after the Amplitude screen.

Reproducibility: 5/5

Expected Behavior: Game should run.

Attachments: I've attached four diagnostics logs from today.





Diagnostics (2022'06'17 @2205'21''157''').zip



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2 years ago
Jul 28, 2022, 3:42:23 PM

Same here. PC/EGS, Win10, Ibn Battuta update installed. Crash to desktop after the SEGA intro.

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2 years ago
Jul 28, 2022, 3:56:56 PM
BraveSirRobin wrote:

Renaming the Users folder (so that the game creates a new one) seems to allow the game to launch.

Indeed, it works for me too. But I lost my avatar again ^^"

Thanks for the tip !

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2 years ago
Jul 28, 2022, 4:08:46 PM
QuantumBacon wrote:

I've had the same issue, and deleting the Users folder mentioned in this thread fixed it for me

Thanks, this worked. As I expected the settings, avatar etc are gone.

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2 years ago
Jul 28, 2022, 4:33:36 PM
Elphealer wrote:
BraveSirRobin wrote:

Renaming the Users folder (so that the game creates a new one) seems to allow the game to launch.

Indeed, it works for me too. But I lost my avatar again ^^"

Thanks for the tip !

If you are connected to 2g2 ingame and have uploaded the avatar with the "share" button you can also download it again from there.

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2 years ago
Jul 29, 2022, 1:50:37 AM

+1 to this fix working, I simply renamed the Users folder so I could easily reinstate if needed, but all good now and able to run the Ibn Battuta beta now. Previously, I was crashing every startup with the beta, and running fine for bolivar. Thank you for the help! And hopefully this assists others to know it is a good fix :-)

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2 years ago
Jul 29, 2022, 10:07:54 AM

Just so you know, we rolled the main branch back to Bolivar on Steam and EGS. You can try Battuta on the beta branch still, while we are working to deploy a hotfix (should arrive early next week at the latest).

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2 years ago
Aug 4, 2022, 3:36:28 PM

thanks Shakee!. 

Is there a stand alone file we can download? do you have a link perhaps? 

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