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"Queen Mu Guiying is awaited for approval" Situation

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2 years ago
Oct 8, 2022, 5:18:49 PM

Hi,


I'm playing the game and I have faced these situations where I have to wait for a long time, I don't even know when the AI will approve the result. They came to my city, and we made a battle, now the game says AI's approval is awaited. I added the image below.


The weird part is that this wasn't the first time. Yesterday the same thing happened for the AI when I end the turn. The turn image is just turned and turned again, can't end the turn. 


The main crucial situation is that these bugs happened twice and I can't play the game properly because of this.


Updated 2 years ago.
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2 years ago
Oct 10, 2022, 9:38:33 AM

Hello!

In order for us to fully investigate this issue we need the following: 

  • Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:
    - PC: \Users\[username]\Documents\Humankind\Save Files

  • Information about the platform you are playing on, as well as the version and build

  • Video in which the occurred issue is seen ( at least a turn before it happens)

  • Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:
    - PC: \Users\[username]\Documents\Humankind\Temporary Files

    Thank you for taking the time to send us this report.










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