[KI][PC/Steam] stuck in Turn pending Invalid null battle

Ballack_CSG

Newcomer

2 years ago

Nov 7, 2022, 10:54:39 PM

Issue :

I can't finish the turn because one of my allies need help and I can't open the help window,

The error message is the following:

Invalid null battle 'ThirdPartyReinforcementOpportunityNotificationData'

below a screen shot with the error message

I'm using the beta "mettenich_beta" and I activated the last DLC package "Together we rule"

Could you please help me to fix this issue ?

Regards,

Updated 2 years ago.

DEVPandaSpandex

Face Lifter

DEVPandaSpandex

Face Lifter

2 years ago

Nov 8, 2022, 10:01:12 AM

Hello!

In order for us to fully investigate this issue we need the following:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:
* PC: \Users\[username]\Documents\Humankind\Save Files

- Video capturing the problem.
- Version and build of the game.

For further information on how to report bugs, you can follow this link: https://www.games2gether.com/amplitude-studios/humankind/forums/215-bug-reports/threads/41674-how-to-report-bugs?page=1#post-32457

Ballack_CSG

Newcomer

Ballack_CSG

Newcomer

2 years ago

Nov 10, 2022, 12:30:25 PM

Hello,

thank you for this reply,

i started a new game and I got the same issue.

[PC/Steam, Humankind version : V1.017.3494-S10(64-bit Standalone. build: 261377)]

Civilization Era : Contemporary

Attachement :

- 3 last auto-saves : auto-save 5229.ctr auto-save 5228.ctr auto-save 5227.ctr

- Diagnostics : Diagnostics (2022'11'09 @2216'44''452''')p4.zip

- logs : Player-prev.log Player-browser.log Player.log

- screenshot: Nothing happens when I click on the button to check affairs

Updated 2 years ago.

Merilith

Newcomer

Merilith

Newcomer

3 500g2g pts

2 years ago

Nov 10, 2022, 12:41:00 PM

Same for me ..

"urgent affairs require your attention" on my 50 round. There is nothing .. i can't play.

DEVCimiur

Dev Team

DEVCimiur

Dev Team

21 700g2g pts

2 years ago

Nov 10, 2022, 4:26:53 PM

Hi @Ballack_CSG, thank you for your report.

Actually, the second bug that you reported is not related to the first one. Have you got a save file regarding "Invalid null battle 'ThirdPartyReinforcementOpportunityNotificationData' " by any chance?

Thanks a lot in advance.

Ballack_CSG

Newcomer

Ballack_CSG

Newcomer

2 years ago

Nov 10, 2022, 5:07:03 PM

Hello @Cimiur , thank you for your reply,

I lost all auto-saves for that first game. However, I do have a manuel save for the last turn in which I got that error message, save file attached Américains Tour 214.ctr

I hope that could help you.

Updated 2 years ago.

DEVCimiur

Dev Team

DEVCimiur

Dev Team

21 700g2g pts

2 years ago

Nov 14, 2022, 9:45:01 AM

Hi again,

yes that helped :). It is a known issue and we are investigating it.

Thanks a lot for your help!