I've encountered the same problem, but didn't come to a solution either :/

Hello!

We're sorry you've encounter issues. 

In order for us to fully investigate this issue we need the following:

- Any save created prior the purchase of Together we Rule. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files

- Your User folder which is by default located:

o PC: \Users\[username]\Documents\Humankind\Users

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Users

- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs created after the purchase of Together we Rule. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files

Thank you for taking the time to send us this report.

Hello Tyor,

I am trying to upload files, but getting an error "Something went wrong. Please try again." :D Tried it here and in a private message to you.

So I have uploaded the files to Google Drive and will send the link to you in a private message.

Really appreciate your help and hope for quick reply and fix.

Hello Tyor,

Have you or your colleagues managed to take a look at the files? Is there an update?

I'm having the same issue

Same issue for me. Own the game on Epic.

same problem. Buy on Steam

Hello!

Thanks for all the bug report, as requested to Exelentee, could you please also upload the files mentionned in my post above? If possible, you can gather them all in one .zip, .rar or .7z compressed file and upload it directly in this post.

I'm very sorry about this issue's impact and thank you for your help investigating it!

no news still i guess, right? :(

MiaNonna wrote:

no news still i guess, right? :(

Nope :( But I did send the requested files.

i tried to send requested files over here but i get an error message. maybe im doing something wrong. Is there an email or something to use or anything else? i really want to play this and, up until now, i've been able to play only with a friend that has his expansion that works. But i also want to do some single player :'(

HEEEELP

I was just contacted by Sega support. They have resolved the issue. I am testing it now, and it works so far.

UPDATE

IT WORKS.

RANDOMLY, BUT IT WORKS.

It takes like aegis to load up a game, but it works ^^''