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stuck on intelligence view

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2 years ago
Nov 11, 2022, 12:30:26 PM

Scroll on a mouse not working to zoom in and zoom out map view and I can't change this in menu. Please fix this.

Scroll not work at all in this game, without scroll this game in not playable. 

Updated 2 years ago.
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2 years ago
Nov 14, 2022, 10:20:48 AM

Hi, thank you for your report.


We are sorry to hear that you are having this issue. In order for us to better investigate it we'll need the following.


Thanks a lot in advance!


  • Saves: Please provide the last two auto-saves from when the issue occurred along with any other relevant saves.
    • PC: \Users\[username]\Documents\Humankind\Save Files
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files
  • Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
    • PC:\Users\[username]\Documents\Humankind\Temporary Files 
    • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
  • Player.Log: These can be found here:
    • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 
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