Hello
Sorry to hear that. 

Could you please provide us with some additional info in order for us to investigate the issue any further : 

• Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:
  1. PC: \Users\[username]\Documents\Humankind\Temporary Files
  2. Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files 

and ofc the player log : 

• An output log. These can be found here:
  1. PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  2. Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind

Thank you for taking the time to report the issue :) 

Thanks for the swift reply,

Diagnostics: 

file:///C:/Users/Nilre/OneDrive/Documents/Humankind/Temporary%20Files/Diagnostics%20(2022'11'15%20@2249'11''248''')p3.html

file:///C:/Users/Nilre/OneDrive/Documents/Humankind/Temporary%20Files/Diagnostics%20(2022'11'15%20@2249'11''248''')p4.html

file:///C:/Users/Nilre/OneDrive/Documents/Humankind/Temporary%20Files/Diagnostics%20(2022'11'15%20@2249'11''248''')p5.html

file:///C:/Users/Nilre/OneDrive/Documents/Humankind/Temporary%20Files/Diagnostics%20(2022'11'15%20@2249'11''248''')p6.html

file:///C:/Users/Nilre/OneDrive/Documents/Humankind/Temporary%20Files/Diagnostics%20(2022'11'15%20@2249'11''248''')p7.html

Output logs:

I am not too sure where the file is even after revealing hidden files so i am going to show some documents instead and hope its the one. 

Player.log

file:///C:/Users/Nilre/OneDrive/Documents/Humankind/Users/0x01100001144fd680/Registry.xml

PandaSpandex wrote:

Hello
Sorry to hear that. 

Could you please provide us with some additional info in order for us to investigate the issue any further : 

• Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:
  1. PC: \Users\[username]\Documents\Humankind\Temporary Files
  2. Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files 

and ofc the player log : 

• An output log. These can be found here:
  1. PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  2. Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind

Thank you for taking the time to report the issue :) 

Hello again, we looked further in the issue u were experiencing ,

 
 I would like to ask for the Diagnostics files in a .rar or .zip in order for us to see in more details what causes the problem, because in your comment we cant access the files you provided :) 

Thanks again for the time invested in the game and on this tread. 

Hello again, here are the zip files below. Thank you for your time.

Diagnostics (2022'11'15 @2249'11''248''')p3.zip

Diagnostics (2022'11'15 @2249'11''248''')p4.zip

Diagnostics (2022'11'15 @2249'11''248''')p5.zip

Diagnostics (2022'11'15 @2249'11''248''')p6.zip

Diagnostics (2022'11'15 @2249'11''248''')p7.zip

Lastworkingsave.ctr

Forgot the save from before it stopped working. Not sure if it was because of the wars end, it had ended a few turns before. Im not sure what i did on that turn that might have contributed, some civics and stationing troops is all i can remember doing.