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Every single game without exception I get "stuck" units during battles.

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2 years ago
Nov 17, 2022, 4:40:18 PM

Basically the title. I play on three different machines, all with disparate hardware. One of which I have completed a clean windows and game install yet still get the issue. Attached is a save with the problem. My fix is when this happens to save the game then reload that same save and the unit has then completed the "stuck" action. Attached are four save files from four games where there was a locked unit. LockedFight.ctrLocked Up Units.ctrNorsemen Turn 58.ctrHan Turn 42.ctr

Updated 2 years ago.
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2 years ago
Nov 21, 2022, 10:57:07 AM

Hi, thank you for your report.


We are sorry to hear that you are experiencing this issue. Unfortunately, we cannot reproduce it. The next time that you run into it, please , send us the following along with the save file.


Thanks a lot in advance!


  • Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it! 
  • Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
    • PC:\Users\[username]\Documents\Humankind\Temporary Files 
    • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
  • Player.Log: These can be found here:
    • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
    • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 
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