Hello, i have a problem where the game crashes if i am in the diplomatic screen and refuse or even look at demands.
I dont know what do to and ive tried most of the things (except turning off the new DLC) but this bug happened after the purchase so im pretty certain the bug is with the new DLC itself.
It doesn't matter if im the one hosting or if im simply in a lobby, i will crash nontheless.
Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files
Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it!
Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default:
Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file
Player.Log: These can be found here:
PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind
Information about the system you are playing on. To get this information:
PC: From the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. See also here: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics.html
Mac: See information on where to get system info here: https://support.apple.com/en-gb/HT203001
Can you confirm if that happens only on multiplayer?
Also for the DxDiags, after you run the command at the bottom of the window there is a "save all information" button, if you click that it saves everything in a txt file. Can you share that as well please?
Tried to make contact with npc 5 times, crashed everytime i get leverage, didnt crash the other times when i rejected or countered offers but stayed away from getting leverage.
sorry, can you upload the player.logs (zipped) as well, please?
Also, which empire were you and what grievance did you get in the save files that you sent?
Thanks a lot!
Player.Log: These can be found here:
PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind
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