Description:

Turn hangs endlessly on "Pending Turn" when end of turn button is clicked.

I had the same issue aprox 10 turns earlier, I'm not sure if it's connected or not but I managed to solve the earlier issue. For this earlier issue I had chosen the World Congress wonder and was already buidling it, then 2 turns into building it the end turn button would hand. Reloading an earlier auto save from the same turn that I had claimed the wonder fixed the issue. When I reloaded the autosave from the turn where the wonder was claimed the AI had already claimed it. Not sure if that's relevant to what's causing the current issue.

Saves:

regular.ctrauto-save 5199.ctr

Diagnostics:

No diagnostics file that related to those save times

Steps to Reprodice:

Click the end turn button

Cheers,

Elliott

Hi, thank you for your report.

We were not able to reproduce this issue on our side. In order for us to further investigate it, can you upload the following files please?

Thanks a lot in advance!

• Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
  • PC:\Users\[username]\Documents\Humankind\Temporary Files 
  • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
• Player.Log: These can be found here:
  • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind