To give some idea of where I'm coming from, I'm one of the many people for whom the Endless Legend artbook never worked in Steam. It just won't download no matter what, I've tried literally all the troubleshooting steps given in the Steam thread about it, nothing worked. Something that could have been solved by providing a simple hyperlink became a multiple-day exercise in frustration before I gave up and mostly forgot about it. That was a few months ago.

Today, due to curiosity about an unrelated weird e-mail I got from Amplitude, I logged into this site for the first time in months and was pleased to see that the artbook, among other things, is now a free reward available to me on this site, but only cautiously so given my earlier experience. I tried getting the artbook... and it worked on the first try! Yay!

Spurred on by this somewhat unexpected success I also tried to download the Endless Legend wallpaper pack... and nothing happened. It just says "... LOADING" forever and never actually gives me the actual download. Same with the ES2 one, and worse, now that it seems to THINK I've downloaded the EL wallpapers, I can't even find the link to try again.

I am... annoyed.

I don't understand what's so difficult about delivering this content. All it requires is a simple hyperlink. This is a solved problem, and has been since like 1993, probably before some of your devs were born! It's a 41 MB file which by today's standards isn't very large. There's no reason for this to be technically complex or for me to have to jump through hoops to accomplish it. Please, just provide a straightforward way to get this content!

I clicked "all" followed by the "pack" option, thus the reference to a 41 MB file. (That's for the ES2 ones. The link for Endless Legend seemed to vanish for a while but now I can see it again, so that part is solved or maybe was a user issue in the first place. I did much the same thing with that one.) It's STILL just going "... LOADING".

ETA: Any chance it's a browser thing? I'm using Brave.

Any suggestions?

And I must ask again, what's wrong with a simple hyperlink? Why the felt need to deliver this through some fancy Web 2.0 BS that is, by its nature, inevitably not going to even work for some percentage of your customers?