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Changing E-Mails not working (deleted current email)

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4 years ago
Jul 27, 2020, 10:58:46 AM

I deleted like 10 different gmail accounts recently. It got a bit difficult to manage em all. And i deleted the mail bound to this account.


So i'd like to change my e-mail now. However when i do it over the account settings the e-mail is not updated.

I imagine my old e-mail is receiving a confirmation request for theft protection, but that poses kind of a problem for me

as this mail account is gone forever(except its in googles database, but thats another issue).


Anyway to help me? Or will i have to create a new account?

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4 years ago
Jul 27, 2020, 11:05:57 AM

Pretty sure if you send in a troubleshooting ticket they will handle it for you. Just make sure that the personal details match or they might have an issue.

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4 years ago
Jul 27, 2020, 11:26:29 AM

Hi @shikamaakuma 


It seems there is an issue between our emailer and GMX, we will get in touch with both to handle the issue. I will get back to you when the issue is solved.


Thank for your patience.



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4 years ago
Jul 27, 2020, 11:41:38 AM

@timdraco I thought this was the place for technical help? 

Idk but then seems it was a mailer issue so it would still be in the right place.


Also @Sobert no worries. I work in IT... can't get impatient with things like this

Updated 4 years ago.
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