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[0.6.1] Unable to start game

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10 years ago
Aug 27, 2014, 11:37:16 PM
AmpliMath wrote:
One more test please:



Locate the EndlessLegend.exe executable. It should be located somewhere in $/Steam/SteamApps/Common/EndlessLegend

Right click on the exe and select "Properties"

Select the "Compatibility" tab

Check the "Run this program in compatibility for " and select "Windows 7"



Then launch the game and see if you can generate a map.




Good evening and my apologies for the delayed response. This work around did allow me to create and load a map. In the interest of the earlier question, I double checked and I do not have a custom location for My Documents folder, it is C:\Users\Username\Documents



Thanks again for all of your help. If you would like any diagnostic files or anything else after making the change and being able to load a map, let me know and I will upload a new set for you.



Also, if a moderator or admin would like to update the status of this post to Resolved or something similar, please do so. I could not see anywhere to make the change myself so that others would know to look here.
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10 years ago
Aug 26, 2014, 1:03:10 AM
anc42 wrote:
Confirmed the error is gone for me, too, so far. Haven't actually tried to play the game I generated yet though, though I'm going to after writing this, will keep you apprised. As a computer tech with decades of experience, on a scale of 1-10, I'd give this solution a TWELVE on the Bizarre-O-Meter. So the problem appears to be the Windows Service Pack for 7, somehow. The $64,000 question is....why?




I'm with you.. VERY Bizzare-O! but it works and I'm on turn 30 or something...
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10 years ago
Aug 26, 2014, 12:57:10 AM
Confirmed the error is gone for me, too, so far. Haven't actually tried to play the game I generated yet though, though I'm going to after writing this, will keep you apprised. As a computer tech with decades of experience, on a scale of 1-10, I'd give this solution a TWELVE on the Bizarre-O-Meter. So the problem appears to be the Windows Service Pack for 7, somehow. The $64,000 question is....why?
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10 years ago
Aug 25, 2014, 9:37:24 PM
MizzouRah wrote:
I'm running W7 as well, but making that change to run in Windows 7 compatibility mode fixed my issue.




It removed the Error for me as well (running W7 too).
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10 years ago
Aug 25, 2014, 7:18:10 PM
anc42 wrote:
Actually, it's ironic and I guess my problem isn't really similar regarding OS, but I AM running Windows 7 already. :P Anything else I can do?




I'm running W7 as well, but making that change to run in Windows 7 compatibility mode fixed my issue.
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10 years ago
Aug 25, 2014, 6:29:16 PM
Out of professional curiosity, I would be interested in the cpu, ram, make and model and mobo, and video card, to see if I can help tech this out.



Here's my system specs:



CPU:



Cores 2

Threads 2

Name AMD Athlon 64 X2 5000+

Code Name Brisbane

Package Socket AM2 (940)

Technology 65nm

Specification AMD Athlon 64 X2 Dual Core Processor 5000+

Family F

Extended Family F

Model B

Extended Model 6B

Stepping 2

Revision BH-G2

Instructions MMX (+), 3DNow! (+), SSE, SSE2, SSE3, AMD 64, NX, VMX

Virtualization Supported, Enabled

Hyperthreading Not supported

Fan Speed 1635 RPM

Bus Speed 200.0 MHz

Rated Bus Speed 999.9 MHz

Stock Core Speed 2600 MHz

Stock Bus Speed 200 MHz

Average Temperature 53 °C

Caches

L1 Data Cache Size 2 x 64 KBytes

L1 Instructions Cache Size 2 x 64 KBytes

L2 Unified Cache Size 2 x 512 KBytes

Cores



RAM:



Type DDR2 (2 chips, Patriot, total of 4 GIGs in system RAM)

Size 4096 MBytes

Channels # Dual

DRAM Frequency 360.0 MHz

CAS# Latency (CL) 6 clocks

RAS# to CAS# Delay (tRCD) 6 clocks

RAS# Precharge (tRP) 6 clocks

Cycle Time (tRAS) 18 clocks

Bank Cycle Time (tRC) 25 clocks

Command Rate (CR) 2T



Motherboard:



Manufacturer PEGATRON CORPORATION

Model Acacia (Socket AM2 )

Chipset Vendor NVIDIA

Chipset Model MCP61

Chipset Revision A3

Southbridge Vendor NVIDIA

Southbridge Model MCP61

Southbridge Revision A2



Video Card:



anufacturer NVIDIA

Model GeForce GT 610

GPU GF119

Device ID 10DE-104A

Revision A2

Subvendor EVGA (3842)

Current Performance Level Level 1

Current GPU Clock 270 MHz

Current Memory Clock 324 MHz

Current Shader Clock 540 MHz

Voltage 0.900 V

Die Size 79 mm²

Transistors 292 M

Release Date Apr 2012

DirectX Support 11.0

Bus Interface PCI Express x16

Temperature 56 °C

Driver version 9.18.13.4052

BIOS Version 75.19.55.00.14

ROPs 4

Shaders 48 unified

Memory Type DDR3

Physical Memory 2047 MB

Virtual Memory 2048 MB

Bus Width 64 bit
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10 years ago
Aug 25, 2014, 6:03:44 PM
Actually, it's ironic and I guess my problem isn't really similar regarding OS, but I AM running Windows 7 already. :P Anything else I can do?
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10 years ago
Aug 25, 2014, 5:30:33 PM
anc42 wrote:
Good day Mr. Girard. I see you are teching something similar to what I have. How may I help? I would note that my files are ALL in the standard locations, with a clean install of the game.




If you face the same generation issue, try this:

Locate the EndlessLegend.exe executable. It should be located somewhere in $/Steam/SteamApps/Common/EndlessLegend

Right click on the exe and select "Properties"

Select the "Compatibility" tab

Check the "Run this program in compatibility for " and select "Windows 7"





Thanks!
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10 years ago
Aug 25, 2014, 5:07:34 PM
Good day Mr. Girard. I see you are teching something similar to what I have. How may I help? I would note that my files are ALL in the standard locations, with a clean install of the game.
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10 years ago
Aug 25, 2014, 4:51:56 PM
There seems to be a problem, in some situations, with the communication between the main game and world generator external program. Somehow the path and files are not properly referenced/transfered. We managed to reproduce it on a remote machine, and we are building programs of incremental complexity until we reproduce the issue.
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10 years ago
Aug 25, 2014, 4:45:57 PM
AmpliMath wrote:
We are not sure yet. You can give a try to 64 bits, I would love to have the confirmation that it works as well.



I am glad there is a workaround, while we understand what is going on with Unity and Windows.




Well I didn't change to the 32 bit, so I'm guessing I'm still using the 64 bit version. I'm just wondering what changing this setting to run in W7 compatibility mode does?
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10 years ago
Aug 25, 2014, 4:39:43 PM
We are not sure yet. You can give a try to 64 bits, I would love to have the confirmation that it works as well.



I am glad there is a workaround, while we understand what is going on with Unity and Windows.
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10 years ago
Aug 25, 2014, 4:36:51 PM
AmpliMath wrote:
One more test please:



Locate the EndlessLegend.exe executable. It should be located somewhere in $/Steam/SteamApps/Common/EndlessLegend

Right click on the exe and select "Properties"

Select the "Compatibility" tab

Check the "Run this program in compatibility for " and select "Windows 7"



Then launch the game and see if you can generate a map.




Worked for me.. I can now play a 4 player game as well as get a random map starting point each time.



Thanks.. this doesn't put it in 32 bit mode does it? I'd like to still play the 64 bit version.
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10 years ago
Aug 25, 2014, 4:00:19 PM
Good to hear! smiley: smile



AmpliMath wrote:


Are the partition storing the game install and My Documents different?


This!
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10 years ago
Aug 25, 2014, 3:44:33 PM
One more test please:



Locate the EndlessLegend.exe executable. It should be located somewhere in $/Steam/SteamApps/Common/EndlessLegend

Right click on the exe and select "Properties"

Select the "Compatibility" tab

Check the "Run this program in compatibility for " and select "Windows 7"



Then launch the game and see if you can generate a map.
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10 years ago
Aug 22, 2014, 12:25:42 AM
*Edit* If you get the error message in the post, use this workaround *Edit*

AmpliMath wrote:
One more test please:



Locate the EndlessLegend.exe executable. It should be located somewhere in $/Steam/SteamApps/Common/EndlessLegend

Right click on the exe and select "Properties"

Select the "Compatibility" tab

Check the "Run this program in compatibility for " and select "Windows 7"



Then launch the game and see if you can generate a map.






Unable to start any new games after this update. I might have been two updates behind since playing last, not sure.



Error received:

=====================================

ArgumentNullException: Argument cannot be null.

6

Parameter name: archive

--------------------------------------------------------------------------------

Game+c__Iterator1D1.MoveNext ()

Amplitude.Coroutine.Run ()

Amplitude.Coroutine+c__Iterator94.MoveNext ()

Rethrow as GameException: The game creation has failed.

GameServerState_LaunchGame.GameService_CreateGameComplete (System.Object sender, Amplitude.Unity.Game.CreateGameCompleteEventArgs e)

Amplitude.Unity.Game.GameManager.OnCreateGameComplete (Amplitude.Unity.Game.CreateGameCompleteEventArgs e)

Amplitude.Unity.Game.GameManager.CreateGameAsync_CoroutineExceptionHandler (System.Object sender, Amplitude.CoroutineExceptionEventArgs args)

Amplitude.Coroutine+c__Iterator94.MoveNext ()



--------------------------------------------------------------------------------

V0.6.1 S3 BETA (64-bit)



=====================================

Steps taken to resolve:

Tried deleting local content via steam and re-downloading.

Tried manually adjusting various map and faction settings.



Files as requested on the "How to fix a bug?" thread.



*removed*



I can't supply a game save, as it never gets to that point.



Included directx diagnostic in the folder, with system specs.
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10 years ago
Aug 25, 2014, 2:46:52 PM
Folks,



We have managed to reproduce the bug on one of the PCs of our QA partner. We are still inquiring, but we are wondering if this could not be connected to exotic configurations of "My Documents" folder.



Can you look into your PCs, and for those who have the issue (crash at generation or identical generation), can you tell us where the My Documents folder (containing an Endless Legend subfolder) is located? Is it something like c:/users/mynam/My Documents? Do you have one in C: and D:? Are the partition storing the game install and My Documents different?



Thanks
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10 years ago
Aug 25, 2014, 2:09:28 PM
Well.. just to response somehow: I did all of the above steps but no error occurred. All steps ended with "World generation complete".



You told us that nothing was changed about the world generation. I noticed that my "WorldGeneratorOptionDefinitions.xml" and "WorldGeneratorSettings.xml" were changed a few days ago. So i deleted them and told Steam to get the missing files. Now funny things happen: the Error is still happening (but only the windows error message: "WorldGeneratorContext ist not working anymore"), I click that one away and tabbing back into the game and NOW it's continuing to generate the world! So it's working! Just one thing to add: The map wont change (i even randomize the same random faction).



//Nevermind. I checked the difference of the two deleted files with the replaced files: None found. As it did help me it totally shouldnt (because no changes were made).
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10 years ago
Aug 25, 2014, 10:01:10 AM
Hello,



Well we haven't changed the world generator process for a while: I don't know what is making the thing glitch right now...

(the one thing that changed in version 0.6 is the version of the Unity player)

A few things you can try to help us track down the problem:



1) ConsoleApplication2.zip

This small console application displays the game directory.

You can launch it to verify whether it manages to find your documents folder and the endless legend folder within.



2) Download and execute the attached utility (Harlinn.Depends4Net.exe.zip, your antivirus may complain its a malware but its not ^^). When it is launched load the following assembly:

Amplitude.WorldGenerator.exe



Located somewhere in your Steam folder under "[...]/Steam/SteamApps/common/Endless Legend/Public/WorldGenerator"



Tell me if there are any references that are missing.

Testing on my install I get the following:







3) Test.zip

Unzip and copy the files in the same folder where the world generator is installed, somewhere in your Steam folder under "[...]/Steam/SteamApps/common/Endless Legend/Public/WorldGenerator"



Test.bat

Double click the file to execute, it should display a console window telling that the world generator is running (using a default configuration).

You can copy the WorldGeneratorConfiguration.xml file from your documents folder (under "Endless Legend/Temporary Files") to test the world generator with the last changes you have selected in-game.



Test - Custom.bat

Open the file in a text editor and change the path to your personal folder.

Double click the file to execute, it should display a console window telling that the world generator is running (using your last configuration).



If an error gets reported, please post.



4) Also installing the latest Microsoft .Net Framework 4.5 or above may help.





Having no way to reproduce this issue on any computer in our offices or the QA's makes it difficult to track it down.

I understand you are unhappy with regressions such as this one, but please send the default files (at least diagnostics and output_log, see sticky for procedure) which might contain hints as to what is happening.
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10 years ago
Aug 23, 2014, 3:15:22 PM
Having this error myself right now (same c__Iterator94). Also using a 64bit system and forcing admin on it wont fix this.



/Deleting "My documents/Endless Legend" directory wont help either.
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10 years ago
Aug 23, 2014, 3:09:52 PM
Shemone wrote:
Hey Try this,



FYI my mate just bought me this for my birthday and while he was here trying to demo the game to me it wouldn't get past the game lobby - after some basic diagnostics i was able to fix it with the above steps.



This fixed it for me.


Howdy Shemone, thanks for the attempt. I made the change as suggested but still get the same error message. I'm still holding off on trying the Beta 32bit branch incase I can provide other testing for the devs.
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10 years ago
Aug 23, 2014, 2:00:56 PM
Hey Try this,



1) Open 'Steam'

2) Right Click 'Endless Legends'

3) Choose 'Properties'

4) Go to 'Local Files'

5) Choose 'Browse to Local Files'

6) Right Click 'EndlessLegend.exe'

7) Go to 'Properties'

8) Go to 'Compatibility' Tab.

9) Tick 'Run this Game As An Administrator'

10) Launch Game through steam.



FYI my mate just bought me this for my birthday and while he was here trying to demo the game to me it wouldn't get past the game lobby - after some basic diagnostics i was able to fix it with the above steps.



This fixed it for me.
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10 years ago
Aug 23, 2014, 1:27:27 PM
AmpliMath wrote:
Hi Vahla,



We will try to look into it, but this seems very strange. You reinstalled the game, but have you tried deleting the content of the "My documents/Endless Legend" directory? This is where we store the save files, and also temporary world generation data. Maybe there is a glitch preventing the world generator to run, because the outfile file is readonly / locked?



Cheers,


Yep, I did re-try manually deleting both the My Documents location and the SteamApps folder locations and received the same error. I can try kshh's work around below but if there is anything else you want me to try in the mean time I am available to help with troubleshooting. Thanks for your time!
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10 years ago
Aug 23, 2014, 9:23:21 AM
Hey guys,



had the same exact problem and meant to register to add my log files, but instead I found a workaround that works for me so I figured I'd register to post that instead..



In steam, right click on Endless Legend, then properties. Go to "betas" and opt-in to the 32bit "beta". This will change your EL client to the 32 bit version, which for some reason works beautifully for me and is able to generate a map.



Let me know if this works for you guys too.
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10 years ago
Aug 22, 2014, 8:51:42 AM
WyteRecluse wrote:
Similar problem, at least chronologically. I just can't get the update for 0.6.1 to start, hardly. If I click 'play' or choose 'update' from the menu, it starts a download, estimating the time to be ~15 seconds, then the estimate jumps to 12 days or more. In less than 10 seconds it stops and reports "corrupted download."

I have verified game files, rebooted Windows, and turned off my firewall and anti-malware. Same dif.




Wyterecluse this is another problem, I had it happened to me on another game, but it would be better to discuss it in another thread.

Basically it is a problem with steam that occur when you have connection issues while updating, it is really hard to recover from, for me it went up to corrupt my whole steam install, but it was not linked to the game itself. Feel free to start a new thread about that specific issue.



ST
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10 years ago
Aug 22, 2014, 8:40:11 AM
vahla wrote:
Yep, thanks for trying. Just re-did the tests after manually deleting all the folders and then re-downloading. Verifying the files just says all files checked out. Wasn't opted into any beta branches, so no changes there.



Still can't start map/session. smiley: sad


Hi Vahla,



We will try to look into it, but this seems very strange. You reinstalled the game, but have you tried deleting the content of the "My documents/Endless Legend" directory? This is where we store the save files, and also temporary world generation data. Maybe there is a glitch preventing the world generator to run, because the outfile file is readonly / locked?



Cheers,
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10 years ago
Aug 22, 2014, 2:29:24 AM
Similar problem, at least chronologically. I just can't get the update for 0.6.1 to start, hardly. If I click 'play' or choose 'update' from the menu, it starts a download, estimating the time to be ~15 seconds, then the estimate jumps to 12 days or more. In less than 10 seconds it stops and reports "corrupted download."

I have verified game files, rebooted Windows, and turned off my firewall and anti-malware. Same dif.
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10 years ago
Aug 22, 2014, 12:53:32 AM
Yep, thanks for trying. Just re-did the tests after manually deleting all the folders and then re-downloading. Verifying the files just says all files checked out. Wasn't opted into any beta branches, so no changes there.



Still can't start map/session. smiley: sad
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10 years ago
Aug 22, 2014, 12:32:23 AM
Have you tried to verify the integrity of the game cache? right click on EL in your steam library, hit properties and its under local files, I'm not sure if this will help but it's worth a shot. Also when you deleted local files, did you physically delete the EL folder in your steam-apps/common section AND in the documents section? If verifying game cache doesn't work you can uninstall the game, delete the folders then re-install to get a 100% clean install. As I said, not sure if this will work but it's worth a shot.



* Also make sure you aren't opted in for any branch builds and are actually on the stable build, not doubting you aren't because you obviously put the version in your title, but just trying to cover all the bases.
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