Aethyr_Knight wrote:

Ran into the same issue on start-up, but verifying the integrity of the game cache came back with a missing file, and changing the 3D settings in the NVIDIA control panel as suggested in the pinned common issues thread look to have fixed this for me .

Processor
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Video Card
NVIDIA GeForce GTX 960M
Video Card #2
Intel(R) HD Graphics 530
RAM
8.0 GB
Operating System
Microsoft Windows 10 (build 10240), 64-bit

Output + Diagnostics.zip
DxDiag.txt

Aethyr_Knight,

I have lookd in the files you dropped. Your DxDiag is correct and the game starts on the GTX 960M. The DxDiag states your driver version for this card is 10.18.13.5362. Not sure which "composite" driver version it means by Nvidia. But on my home PC, I have installed version 369.09, and my dxdiag says I am at version 21.21.13.6909. If I extract the last 5 digits, it means you are using driver 353.62. So it seems your driver is not the most recent, and there is still some upgrade to perform.

The type of message I see in your output log corresponds to the error message I saw on one of the Amplidudes machine. It was fixed by installing the latest drivers.

Cheers,

AkatsukiLeader13 wrote:

Well good to know Intel HD support is coming.  Hope its sooner rather than later.

The thing, from what we have tested on our computers, it should run already on Intel HD. Updating the drivers has fixed all the issues we faced before the release. 

The game uses DirectX11 features (corresponding to Windows 7 in 2010) and most hardwares after this time should support it. We did not include Intel HD in the Early Access config, because we feared some graphic cards would not support DX11 "for real" even though they were released after Dx11. But once again, it may work with the proper drivers.

Try to compare the driver version you have in the DxDiag, to the one found on Intel site : https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

Thanks

Amplimath

I'm on a Macbook Pro

AmpliMath wrote:

Could you give us your specs if you are encountering crashes? 

Also make sure to do the usual, drivers update (from laptop manufacturer if on a laptop, otherwise NVIDIA/AMD), Steam cache integrity verification, etc... see this thread for more: 

https://www.games2gether.com/endless-space-2/forum/73-tech-support/thread/20661-read-first-common-issues-guides-and-solutions

watawacrazy wrote:

I'm on a Macbook Pro

AmpliMath wrote:

Could you give us your specs if you are encountering crashes? 

Also make sure to do the usual, drivers update (from laptop manufacturer if on a laptop, otherwise NVIDIA/AMD), Steam cache integrity verification, etc... see this thread for more: 

https://www.games2gether.com/endless-space-2/forum/73-tech-support/thread/20661-read-first-common-issues-guides-and-solutions

You'd have to try to update your Intel video drivers on the Windows BootCamp side. Note that currently depending on your macbook do you have an Nvidia card built in?

Everything is updated and I have tried everything already suggested 

MacBook Pro (13-inch, Mid 2012)

2.5 GHz Intel Core i5

4 GB 1600 MHz DDR3

Intel HD Graphics 4000 1536 MB

Solved.


I reinstalled the game too but that didn't work. NVIDIA sent me a notification, drivers updated and voilá! Game is working :D

Could you give us your specs if you are encountering crashes? 

Also make sure to do the usual, drivers update (from laptop manufacturer if on a laptop, otherwise NVIDIA/AMD), Steam cache integrity verification, etc... see this thread for more: 

https://www.games2gether.com/endless-space-2/forum/73-tech-support/thread/20661-read-first-common-issues-guides-and-solutions

Same Issue here. Tried all the suggested fixes, as well as a full reinstall.

Win 7 x64

Intel Core i7-2600 3.40GHz

8Gb RAM

GeForce 970

DirectX 11

Got latest Nvidia drivers as well.

I'm having the same crash but i think it might be cause my graphics option might not be supported? I tried everything in the pinned thread.

DxDiag export.txt

I'm windows 10 64bit (tried running in administrator)

intel(r) core(tm) i3-5020u cpu @ 2.20ghz

8.00 gb ram

Intel(R) HD graphics 5500

Directx 12

I'm having the same problem.  I've tried several of the suggestions and it's still crashing at that first loading screen.

game keeps crashing

I'm windows 10 64bit tried running in administrator

intel core i3-5015U   cpu 2.10GHz 

16 gb Ram 

Intel(R) HD graphics 5500

The crash I mentioned in another topic is like that too.
I tried to make several manipulations you offer, but nothing changes
I add another file here, maybe he will contain more information to help you manage the problem.

Endless Space 2.zip

I tried this solution. The loading of the game seems to freeze and nothing happens :/

same here. it loaded like 10% and stopped

Same here.  I've tired everything and it doesn't work.

And it sounds like because I only have Intel HD, I won't be able to play it.

Figures.  My luck is always this bad.

game crashes on start. quit unexpectedly. I've tried re-downloading and what not. helpppp