Hello!
In order for us to fully investigate this issue we need the following:
- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located in \Users\[username]\Documents\Humankind\Temporary Files
n user/library/ application support/humankind/Temporary Files
Thank you for taking the time to send us this report.
When I exit the game (humankind) from the main menu using the X top right. The screen goes black forever and I have to use task manager to close the game and go back to epic launcher. Its been like this for a long time. Its been like this over multiple updates. Anything I can try would be appreciated.