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Stuck with Edgar Allen Poe

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4 years ago
Jun 14, 2021, 12:02:57 PM

Starting a new thread because this is a new issue


I am able to launch the game now, but after the video introducing the closed-beta is done I am stuck on this screen with Edgar Allen Poe. The animation played very smoothly but there's nothing else to click on or interact with


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4 years ago
Jun 14, 2021, 12:10:48 PM

Could you please send me your latest Diagnostics.log file ? (found in documents/humankind/temporary files)

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4 years ago
Jun 14, 2021, 12:28:38 PM

Thanks.


Could you try install/repair this redistribuable ? (click on the x64 one):


https://www.microsoft.com/en-us/download/details.aspx?id=30679


If it doesn't fix it, can you send me the next Diagnostics file ? 



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4 years ago
Jun 14, 2021, 12:42:32 PM

In your install/uninstall windows tool, could you send me a screenshot of your installed redistribuables ? (like this)



And, if it's not already done, could you launch a verify of your game files on steam ? 

Updated 4 years ago.
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4 years ago
Jun 14, 2021, 1:05:46 PM

Can you try to repair/reinstall the 2019 ones ? 


You should find a copy of them here :


C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist\2019\VC_redist.x64.exe



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4 years ago
Jun 14, 2021, 1:26:57 PM

@Astamarr  I install the 2015-2019 one and now I can play the game! Thank you so much for your help and your patience!

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4 years ago
Jun 14, 2021, 1:28:24 PM

You just convinced me to copy all these NASTY dlls in the game install and don't trust windows installation. Thank you :D 

Updated 4 years ago.
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