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Humankind doesn't appear in my steam library

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4 years ago
Jun 16, 2021, 7:16:59 AM

Hi,


I gained access to the beta by watching streamers yesterday and I claimed my reward but the closed beta didn't appeared in my steam library. I tried to desync and resync my accounts but it still doesn't appear and when i go to the steam beta page i can't install the game, i can just add it to my wishlist.


I really want to try out this game so could you help me out ?

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4 years ago
Jun 16, 2021, 7:23:05 AM

Hi,

You should get a steam key here on games2gether, in your rewards section.
If you got one then you need to enter the key in steam, in order to unlock the game.
If the game does not appear after this, look for hidden games in your steam library it might be there.

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4 years ago
Jun 16, 2021, 7:41:04 AM

Même choisi pour moi alors que j'ai la notif sur twitch et lié mon compte steam + twitch.

Il n'est pas dans mes récompenses, boîte de réception, ni dans ma bibliothèque steam

Updated 4 years ago.
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4 years ago
Jun 16, 2021, 7:49:18 AM
RagnaW0lf wrote:

Hi,


I gained access to the beta by watching streamers yesterday and I claimed my reward but the closed beta didn't appeared in my steam library. I tried to desync and resync my accounts but it still doesn't appear and when i go to the steam beta page i can't install the game, i can just add it to my wishlist.


I really want to try out this game so could you help me out ?

Hello :)

As Shakti mentioned, you have to go to your Rewards section and click on "Redeem it on Steam".

Lycheler wrote:

Même choisi pour moi alors que j'ai la notif sur twitch et lié mon compte steam + twitch.

Il n'est pas dans mes récompenses, boîte de réception, ni dans ma bibliothèque steam

Hello :)
Can you try to resync your Twitch Account to unlock the Closed Beta badge?

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4 years ago
Jun 16, 2021, 7:59:37 AM

Ok, I managed to get it this time but I'm pretty sure it didn't appear before on my reward section. Anyway thanks for the help !

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