Pre purchased on steam just now but can not redeem my closed beta access :( - Humankind

Pre purchased on steam just now but can not redeem my closed beta access :(

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eyalperry

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eyalperry

Newcomer

4 years ago

Jun 19, 2021, 5:57:05 AM

Anyone else has the same issue?

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Spitfiredee

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Spitfiredee

Newcomer

4 years ago

Jun 20, 2021, 2:21:53 AM

Yes. I've tried all of the troubleshooting steps, but the link to the beta simply will not appear under my rewards

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zisskhan@gmail.com

Newcomer

zisskhan@gmail.com

Newcomer

4 years ago

Jun 20, 2021, 4:54:56 AM

same here

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zisskhan@gmail.com

Newcomer

zisskhan@gmail.com

Newcomer

4 years ago

Jun 20, 2021, 4:57:51 AM

Can some one help?

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dunrovin

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dunrovin

Newcomer

4 years ago

Jun 20, 2021, 5:20:21 AM

Just went through this same problem, you need to change your profile settings in steam under privacy area to 'public' then re-sync, mine is working fine now

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ADMINraspberly

Peaceful Admin

Lisa ~ Full Stack Developer

ADMINraspberly

Peaceful Admin

4 years ago

Jun 20, 2021, 11:39:17 AM

eyalperry wrote:
Anyone else has the same issue?

Hello @eyalperry,

Can you resync your Steam account?

Spitfiredee wrote:
Yes. I've tried all of the troubleshooting steps, but the link to the beta simply will not appear under my rewards

Spitfiredee wrote:
Yes. I've tried all of the troubleshooting steps, but the link to the beta simply will not appear under my rewards

I can see that you both have the Closed Beta in your Steam library. Do you still have an issue? :)

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