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Cannot load a game

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3 years ago
Sep 24, 2021, 7:57:18 AM

Same here !




The operation was canceled.

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <d6974b915faf493e96bd5af10be9eb54>:0
at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0




* impacted save file : no file, it was on the cloud

* dxdiag : DxDiag.txt

* diagnostics.html from My Documents\Humankind\Temporary Files : Diagnostics (2021'09'23 @1446'00''089''')p3.html or Diagnostics (2021'09'24 @0918'38''388''').html

* player.log from C:\Users\<username>\AppData\LocalLow\AMPLITUDE Studios\Humankind : Player.log

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3 years ago
Oct 4, 2021, 2:46:27 AM

Adding my files as well in hopes this gets fixed so no one else needs to deal with it.

The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0 

Save: French Turn 215.ctr
DxDiag:DxDiag.txt
diagnostics: Diagnostics (2021'10'01 @0134'52''748''').html

player log: Player.log

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3 years ago
Oct 11, 2021, 7:16:24 AM

Same issue. 


The operation was canceled. 

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0 at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0



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3 years ago
Oct 15, 2021, 9:04:46 AM

Same problem here. It happened after several events that I would like to remove from my list of the potential causes for the bug.

  1. It was just after an important Windows update (12 October 2021 :KB5006670), it might very well be that the bug was present before but I cannot restore to the previous Windows state.
  2. I just got the 7th star (aesthete) to reach a new era (turn 220) but didn’t transition yet. I replayed several times this moment, sometimes when I transitioned I noticed that I got the short video about the era transition (3 to 4), but not the short one about the Joseon introduction video.
  3. In all my cities, I make sure that no city was terminating a building or infrastructure the next turn, it seems that I was able to push one step before the bug happens (but not quite sure), the bug was there anyway shortly after.

This bug is a major one, hope that it will be solved quickly. I find strange that Amplitude has no communication about the next update to fix it.

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3 years ago
Oct 15, 2021, 9:37:01 AM

Yeah, I also think this bug renders the game unplayable for me, and it has no answer from Amplitude for 2 months.

What is the point on starting a new game if you can not rely on the game been saved?

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3 years ago
Nov 4, 2021, 4:38:16 PM

New Patch Fabius Maximus seems to fix the issue. 

Sad that I don't remember what was going on in that game :p

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3 years ago
Nov 4, 2021, 7:33:47 PM
zaloster wrote:

New Patch Fabius Maximus seems to fix the issue. 

Sad that I don't remember what was going on in that game :p

The problem happend only to one of my saves but the Patch sadly doesnt fix it for me

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3 years ago
Nov 5, 2021, 1:04:47 AM

Just got the same error message while trying to play a pre-patch game:

The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <5b4473aae0e64c82b794e549db201e96>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <d77a1254b3e1439ca779fa15ff6638fd>:0 


Hasn't having any saved game loading issues until the patch. 

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3 years ago
Dec 6, 2021, 7:39:24 AM

PC/Steam, v1.0.05.0549-S1

I pressed "next turn" button but cannot get in turn 349.

So I saved manually and load my save "349" but I cannot load it.


The operation was canceled.

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <d008adea21314057b787520292913948>:0
at Amplitude.Coroutine.Run () [0x00019] in <64c835451c4a41e180e10c1500a6fbd7>:0

Here is my last two auto saves and my manual save.

auto-save 1332.ctr

auto-save 1333.ctr

349.ctr


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3 years ago
Dec 16, 2021, 6:12:15 PM

Hi, 


I have the same error on turn 401:

The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <00ff7d4b99ce41d7a87cd7146ca460ec>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <64c835451c4a41e180e10c1500a6fbd7>:0 


When I click next turn - next turn never came - and system is all the time busy. I save during this and wgen I tried to load the game this error above happened.



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3 years ago
Dec 17, 2021, 12:19:16 PM

Windows 10 64-bit

XBox GamePass for PC edition

v1.0.06.0067-S10 (64-bit standalone, build 184159


Similar issue here. Two games in a row have the corrupted save / load bug. 

NOTE both these games were started AFTER the December-2021 patch.


As per Dev request on Steam forums, here are the most recent 2 autosaves in the game where the bug most recently occured:

auto-save 365.ctr

auto-save 364.ctr


Here is a save game from 5 turns earlier that still successfully loads without returning the error (see error message below)

hopefully not boolean bug.ctr


Note I also performed a cloud save on the same turn as auto-save 365.ctr and that is also corrupted with the same error message.


Error message log below:


Index was outside the bounds of the array.


  at Amplitude.Mercury.Options.GameOptionsManager.RefreshEndGameInfoIFN (Amplitude.StaticString optionName, System.String value) [0x0013a] in <89e14be0dd6f4727af02f258fdfb4584>:0 

  at Amplitude.Mercury.Options.GameOptionsManager.OnOptionChanged (Amplitude.Framework.Options.Option`1[OptionDefinitionType] changedOption, System.Boolean silent) [0x0002d] in <89e14be0dd6f4727af02f258fdfb4584>:0 

  at Amplitude.Framework.Options.OptionsManager`1[OptionDefinitionType].Amplitude.Framework.Options.IOptionsManager<OptionDefinitionType>.OnOptionChanged (Amplitude.Framework.Options.Option`1[OptionDefinitionType] changedOption, System.Boolean silent) [0x00000] in <c46392af85aa44f08acf3224636f8c30>:0 

  at Amplitude.Framework.Options.Option`1[OptionDefinitionType].OnOptionChanged (System.Boolean silent) [0x00000] in <c46392af85aa44f08acf3224636f8c30>:0 

  at Amplitude.Mercury.Options.TextGameOption.SetValue (System.String value, System.Boolean checkVisibility, System.Boolean silent) [0x0001b] in <89e14be0dd6f4727af02f258fdfb4584>:0 

  at Amplitude.Framework.Options.OptionsManager`1[OptionDefinitionType].SetOption (Amplitude.StaticString optionName, System.Boolean checkVisibility, System.String value) [0x00012] in <c46392af85aa44f08acf3224636f8c30>:0 

  at Amplitude.Mercury.Options.GameOptionsManager.LoadFromGameSaveDescriptor (Amplitude.Mercury.Game.GameSaveDescriptor gameSaveDescriptor) [0x0009a] in <89e14be0dd6f4727af02f258fdfb4584>:0 

  at Amplitude.Mercury.Session.SessionState_LobbyOwner+<DoRun>d__1.MoveNext () [0x00200] in <89e14be0dd6f4727af02f258fdfb4584>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <64c835451c4a41e180e10c1500a6fbd7>:0 

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3 years ago
Dec 18, 2021, 2:52:01 PM
I think there was a hotfix just released, my build number has now changed and the previously bugged saves now successfully load into the game.
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3 years ago
Dec 25, 2021, 10:59:31 AM

I have the same bug 


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <08c51c5c23534b85afd8be823f2052a3>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <64c835451c4a41e180e10c1500a6fbd7>:0 


when I want to create a new game

there is a lot written here but I do not have an Idea what I should do ??

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3 years ago
Dec 26, 2021, 9:33:36 PM
Hardstylehenni wrote:

I have the same bug 


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <08c51c5c23534b85afd8be823f2052a3>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <64c835451c4a41e180e10c1500a6fbd7>:0 


when I want to create a new game

there is a lot written here but I do not have an Idea what I should do ??

Same here. I'm unable to start a new game with the same message. 
Already happened to me once, had to reinstall the game... This is getting old. 

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3 years ago
Jan 24, 2022, 8:22:47 PM

Still exists in new build

The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <1ccd9c690eb84b85972fa21abe7960a5>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <86dcba7284f2417c89bbc62bba7bc6a0>:0 

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3 years ago
Mar 1, 2022, 12:50:31 AM

I'm getting the same error, and even after turning off cloud sync, it still pops up when I try to start a new game. I am playing with four mods: Super Culture Pack, Official Endless, Culture True Start, and Cognomen. any suggestions on what I should do?

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