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Cannot load a game

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3 years ago
Aug 17, 2021, 11:07:47 PM

I cannot seem to be able to load a game anymore. Any saved game brings the below error:


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <6d15af19b38b46de8adc7e58ca1ebdd7>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0 

Updated 3 years ago.
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3 years ago
Aug 17, 2021, 11:27:07 PM

I'm playing the Microsoft Store version


going to piggyback on this, having the same error:


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <241f59b03872443b9577e35c9ee3297b>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0 


----------


I think the issue lies in using the cloud save system. I turned that off and I can load locally saved games again. Don't enable this feature!

Updated 3 years ago.
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3 years ago
Aug 21, 2021, 8:59:21 PM

I'm playing off the Steam version also have the same issue.


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <e606c76f24df4f658f27082af4ec6286>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0 

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3 years ago
Aug 21, 2021, 9:40:38 PM

[PC/Steam/] 

The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <e606c76f24df4f658f27082af4ec6286>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0 
Same error. i had to save and reload due to a city saying it was idle but it had a queue. it wouldn't let me next turn. so i saved, then reloaded. I however CAN load the autosave for that same turn though, just not the saved file that i saved right before going back to the main menu. 

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3 years ago
Aug 28, 2021, 10:00:51 PM

I've had this same error in the past 3 games I've played. I typically reach the Modern age, notice my science numbers aren't updating or changing in the ways they should be, save, attempt to reload the game, and find that my save won't load.


Then I try every single autosave and find that none of those will load with the same error:


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <71cf763e804446beb827e20267414c2d>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0

Then, suddenly, I've lost the ability to continue the game if I don't want to return to a manual save from 200 turns ago.


This is extremely frustrating.


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3 years ago
Aug 29, 2021, 11:34:47 PM

I've run into the exact same problem on two different games except I only make it to the medieval period before the game crashes on loading.  The thing is, I manual save regularly and the manual saves crash as well.  I filed a bug report a couple of days ago, I'm not sure if they saw it or not.  I'm going to try disabling the cloud save option and see if that's where the problem lies.  If that's the issue, then no problem.  But if it's still crashing and I don't hear of any effort to fix it, then I'm going to have to uninstall the game until they do fix the problem as this is a gamebreaking bug.  This is also the reason why I got gamepass--at least this way I'm not out fifty or sixty bucks had I got the game to own.  If they do fix the problem, I'll definitely buy the game as I'm having fun playing it--when it's not crashing, that is.  eta: I'm going to try running the game as administrator as well and see if that works around the problem--keeping fingers crossed because this is an annoying bug.

Updated 3 years ago.
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3 years ago
Sep 2, 2021, 1:52:04 PM

Any updates on this? Quite unplayable atm.


The operation was canceled.

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <48e26f57634c4f6a9b318395ebd96a82>:0
at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0


There's my error. Seems to be nearly identical.

Updated 3 years ago.
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3 years ago
Sep 4, 2021, 12:18:16 PM

I'm having the same problem here...


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <48e26f57634c4f6a9b318395ebd96a82>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0 

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3 years ago
Sep 5, 2021, 5:09:04 PM

Yep having the same issue now on my second game... first game after 120ish turns and this game after 132 turns..... same error:


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <48e26f57634c4f6a9b318395ebd96a82>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0 


Im not gonna play this game until this is fixed. its a gamebreaking bug and the developers should make a statement about this..... 

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3 years ago
Sep 5, 2021, 10:03:07 PM

[PC / Steam / 1.0.02..0116-S10]

We have the same error in a 2 Player MP game.


All autosaves also doesn't work. Starting a new game works, but it is annoying loose a 250 rounds game ...


The operation was canceled.
at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <71cf763e804446beb827e20267414c2d>:0
at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0

Updated 3 years ago.
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3 years ago
Sep 6, 2021, 3:31:34 PM

In its current state this game is unplayable. MY last 3 games had game breaking bugs. One was the getting stuck at end of turn bug. The other 2 were local save games that were unable to be load. If i could have refunded this on steam, i would have. But that 2 hour window thing is a joke in a 4x game. I also would have expected a hot fix by now, for a bug that makes the game unplayable.

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3 years ago
Sep 19, 2021, 4:19:26 PM

Same issue here :(  Even with last update, really frustrating...


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0 

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3 years ago
Sep 20, 2021, 1:44:23 AM

Can you also upload


* impacted save file

* dxdiag

* diagnostics.html from My Documents\Humankind\Temporary Files

* player.log from C:\Users\<username>\AppData\LocalLow\AMPLITUDE Studios\Humankind

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3 years ago
Sep 22, 2021, 7:13:44 AM

The operation was canceled.

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0
at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0


same issue that happened in the last era on turn 536

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3 years ago
Sep 22, 2021, 2:50:12 PM
pakkasparkers wrote:

The operation was canceled.

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0
at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0


same issue that happened in the last era on turn 536

Can you also upload


* impacted save file

* dxdiag

* diagnostics.html from My Documents\Humankind\Temporary Files

* player.log from C:\Users\<username>\AppData\LocalLow\AMPLITUDE Studios\Humankind

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3 years ago
Sep 22, 2021, 8:20:12 PM

The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0 

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3 years ago
Sep 22, 2021, 9:10:10 PM

Same for me


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <5e9680c2118d4da4bf8bc0af10460662>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0 

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3 years ago
Sep 22, 2021, 11:17:09 PM

Again you need to upload to the forums


* impacted save file

* dxdiag

* diagnostics.html from My Documents\Humankind\Temporary Files

* player.log from C:\Users\<username>\AppData\LocalLow\AMPLITUDE Studios\Humankind


The error message by itself isn't helpful. These files are necessary for the developers to troubleshoot and identify the bug

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3 years ago
Sep 23, 2021, 2:37:54 AM

This also happened to me. Turn 259 was taking forever to load, reloaded game from turn 256, played until 259, got stuck again. quit, tried reloading right from turn 259 and got the error message.


The operation was canceled.


  at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <be841a8772a64435bbcb370d62e272e7>:0 

  at Amplitude.Coroutine.Run () [0x00019] in <f53edf6459dc44a8a8fb533ea92e8139>:0 

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