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[INV] Multiplayer battle gets stuck when AI Rebel saboteurs occupy same tile as player unit

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3 years ago
Feb 26, 2022, 3:36:48 AM

Have seen this happen many times now in multiplayer games and it seems to be related to player controlled units somehow moving onto (or next to?) tiles already occupied by an invisible enemy saboteur. This has been happening particularly with rebel armies though I don't know if that's a key factor. The battle gets stuck on 'Waiting for Enemy Army to play' and cannot advance - a prior save must be reloaded.

Updated 3 years ago.
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3 years ago
Feb 26, 2022, 9:35:11 AM
Hmm, that sounds like possible explanation to a battle hanging I had experienced, only happened with one rebel army with saboteurs present. Upvoted for dev awareness, do you still have the saves from stuck battle and turn prior? I think you'll be asked for both.
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3 years ago
Feb 28, 2022, 1:55:40 PM

Hello!

In order for us to fully investigate this issue we need the following:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files


- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab in a zip file all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files


Thank you for taking the time to send us this report.

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