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Together We Rule broke the game on Steam Deck.

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2 years ago
Nov 12, 2022, 5:55:08 PM

I and other folks around the Humankind subreddit have been reporting that the game is now unplayable on the Steam Deck since the expansion's release, whereas it ran quite well before.


Now, the game will most frequently crash back to SteamOS about 2/3 through a loading screen when trying to load a game. If one manages to load a game, the game itself is subject to numerous freezes, stutters, and will ultimately crash within a single turn.


This is a huge bummer, and we haven't seen any dev acknowledgment of these issues yet. Is the cause of this issue known? Can we expect the game to be playable after a hopefully upcoming hotfix or something?


Thanks.

Updated 2 years ago.
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2 years ago
Nov 12, 2022, 6:49:57 PM

Yes, my Humankind was broken today too. Please bring the game to life back ASAP :'(

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2 years ago
Nov 13, 2022, 8:39:46 AM

Found the way to get previous version. In the game properties:



Devs, please solve the problem with exp pack.

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2 years ago
Nov 13, 2022, 6:05:22 PM

UPDATE: Some kind of update went live for me around yesterday. The game runs now, and I can load into my game. However, it still crashes back to SteamOS pretty reliably every 10 turns or so.


What's going on? Devs, do we know anything about this?

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2 years ago
Nov 13, 2022, 6:23:29 PM

Yesterday wasn't any update. I had the same issue. Sometimes crash during game starting phase, sometimes after 1 or 2 turns in game.

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2 years ago
Nov 13, 2022, 7:14:50 PM

I have disable the new extension in the game menu and the game doesn't start. We need a solution my friends at Amplitude 

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2 years ago
Nov 13, 2022, 11:13:45 PM

Seems like they fixed the issue. New games with diplomacy starting and playing well, saves loading ok too. Thanks!

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2 years ago
Nov 14, 2022, 8:07:05 AM
50plus wrote:

Seems like they fixed the issue. New games with diplomacy starting and playing well, saves loading ok too. Thanks!

The same result. Great!

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2 years ago
Nov 14, 2022, 12:58:30 PM
paxis76 wrote:
50plus wrote:

Seems like they fixed the issue. New games with diplomacy starting and playing well, saves loading ok too. Thanks!

The same result. Great!

Really? I can begin games and load old ones, but I'm still getting frequent crashes during actual play.


Which version of Proton are you using?

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2 years ago
Nov 14, 2022, 2:10:35 PM
eghbaxter wrote:
paxis76 wrote:
50plus wrote:

Seems like they fixed the issue. New games with diplomacy starting and playing well, saves loading ok too. Thanks!

The same result. Great!

Really? I can begin games and load old ones, but I'm still getting frequent crashes during actual play.


Which version of Proton are you using?

Hi. Maybe will work rollback to previous version, as i wrote earlier here, then choosing "None" in Betas. Try, if you didn't.

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2 years ago
Nov 14, 2022, 2:53:33 PM

I'll give it a shot after work.


To clarify: the rollback to a previous version still lets you use the expansion content?

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2 years ago
Nov 14, 2022, 5:11:02 PM
eghbaxter wrote:

To clarify: the rollback to a previous version still lets you use the expansion content?

No, previous version not contains the expansion. It seems very logical to me. :)

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2 years ago
Nov 14, 2022, 5:30:21 PM
50plus wrote:
eghbaxter wrote:

To clarify: the rollback to a previous version still lets you use the expansion content?

No, previous version not contains the expansion. It seems very logical to me. :)

So we can play it... but without newest expansion ? it's like buy new car and can't drive it ... only watch.

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2 years ago
Nov 14, 2022, 5:34:20 PM

I have this issue too. Tried to lower graphics to minimum but without results.

I'll try to start new game as someone described.

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2 years ago
Nov 15, 2022, 9:43:34 AM
Rhunmir wrote:
50plus wrote:
eghbaxter wrote:

To clarify: the rollback to a previous version still lets you use the expansion content?

No, previous version not contains the expansion. It seems very logical to me. :)

So we can play it... but without newest expansion ? it's like buy new car and can't drive it ... only watch.

Yes, i had playing without. Then i had turned beta version off, automatically got update, and the newest expansion appeared, the game plays ok with it.

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2 years ago
Nov 15, 2022, 9:46:41 AM

Hi everybody,


we are really sorry that you are experiencing these crashes. We are aware of the problem and we are working on it.

Can any of you share the diagnostics files by any chance? They should be located in:

/home/deck/.local/share/Steam/steamapps/compatdata/1124300/pfx/drive_c/


Thanks a lot in advance!

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2 years ago
Nov 15, 2022, 5:04:48 PM
Cimiur wrote:

Hi everybody,


we are really sorry that you are experiencing these crashes. We are aware of the problem and we are working on it.

Can any of you share the diagnostics files by any chance? They should be located in:

/home/deck/.local/share/Steam/steamapps/compatdata/1124300/pfx/drive_c/


Thanks a lot in advance!

Sorry. I dont know how else share this file... Zip file to share it here is too big


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2 years ago
Nov 15, 2022, 5:17:54 PM
Rhunmir wrote:
Cimiur wrote:

Hi everybody,


we are really sorry that you are experiencing these crashes. We are aware of the problem and we are working on it.

Can any of you share the diagnostics files by any chance? They should be located in:

/home/deck/.local/share/Steam/steamapps/compatdata/1124300/pfx/drive_c/


Thanks a lot in advance!

Sorry. I dont know how else share this file... Zip file to share it here is too big


Even the last few files can help. If you launch the game it will create new files, so then you can select only those relatives to that session, which you can easily do by ordering them by creation time.

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2 years ago
Nov 15, 2022, 5:31:50 PM
Cimiur wrote:
Rhunmir wrote:
Cimiur wrote:

Hi everybody,


we are really sorry that you are experiencing these crashes. We are aware of the problem and we are working on it.

Can any of you share the diagnostics files by any chance? They should be located in:

/home/deck/.local/share/Steam/steamapps/compatdata/1124300/pfx/drive_c/


Thanks a lot in advance!

Sorry. I dont know how else share this file... Zip file to share it here is too big


Even the last few files can help. If you launch the game it will create new files, so then you can select only those relatives to that session, which you can easily do by ordering them by creation time.

OK.. I found place where I can share it:

https://sendanywhe.re/AXPX8B92

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2 years ago
Nov 16, 2022, 4:21:36 AM

The new update - and the game is broken again. My yesterday save don't load.

UPD: Rollback gave me not previous but pre-previous version without TWR DLC, and that version is not working too.

UPD2: And after few ours all is ok. )

Updated 2 years ago.
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2 years ago
Nov 17, 2022, 1:17:34 PM

When I follow your instruction @Cimiur  then I find this file structure (see the screenshot below). What you want exactly, where can I find it? Or do you have now enough information for this case?


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2 years ago
Nov 17, 2022, 3:48:09 PM

Hi, thank you all for your replies.


We most likely identified the issue and we are working on it to deliver a patch for it as soon as possible.


Sorry again and thanks a lot for your patience and help!

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2 years ago
Nov 23, 2022, 9:18:20 PM

Hi Devs

Any news on this topic? It has been one week and I still cannot play Humankind on my steam Deck =\ same problem as described on this post, it will not go any further 50% -75% when loading a new game 

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2 years ago
Nov 25, 2022, 10:41:52 AM
paxis76 wrote:

Today a new start and the same problem :(

Hi, sorry to hear that.


On our end, the game is running fine on steam deck. Can you confirm that you did the update and the game version is 1.0.19.3556 ?

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