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Missing Awards or How to redeem them.

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9 years ago
Jan 8, 2016, 7:51:23 PM
Just to double check, we are still messaging frog for the fixes correct? If not I will do it again for whoever is the main contact for this issue.
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9 years ago
Sep 17, 2015, 10:48:53 AM
MizzouRah wrote:
I sent my issue for an award to Steph'nie but I'll also PM Saylawl



Well I can't because your PM inbox is full smiley: smile




Saylawl does not work at Amplitude anymore. You might want to re-read the OP: smiley: smile



Steph'nie wrote:
Two steps:



  • Make sure you have actually redeemed your Steam CD keys on your user account: http://www.amplitude-studios.com/user/edit
  • If your awards still don't appear on your profile, please forward Frogsquadron the keys you have used, following this example: “name of the game / name of the award it’s supposed to unlock – XXXX XXXX XXXX XXXX XXXX




Thank you!
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9 years ago
Sep 17, 2015, 1:31:41 PM
Yep, that's me. PM me instead, and I'll do the job almost as well. smiley: approval
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9 years ago
Sep 17, 2015, 10:27:38 PM
Steph'nie wrote:
Saylawl does not work at Amplitude anymore. You might want to re-read the OP: smiley: smile




I guess I didn't read it that closely.. sorry. Seems to be fixed now, thank you!
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9 years ago
Sep 18, 2015, 8:13:17 AM
MizzouRah wrote:
I guess I didn't read it that closely.. sorry. Seems to be fixed now, thank you!




No problem and yes, you've sent me a private message about your issue. I fixed your awards but didn't have time to reply all the PMs I got! smiley: smile
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9 years ago
Sep 18, 2015, 4:05:56 PM
Steph'nie wrote:
No problem and yes, you've sent me a private message about your issue. I fixed your awards but didn't have time to reply all the PMs I got! smiley: smile




Thanks and have a GREAT weekend! Back to Endless Legend I go!
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9 years ago
Jan 2, 2016, 11:02:16 AM
Hi there.



I bought the Emperor pack for endless legend few days ago.

The dlc is correctly applied in game: I have the Faction, and the frozen fang dlc appears in the dlc list.

However I have no way to redeem the code on the site since I have no code at all for it.

At start I thought I should give some time to steam to process the data, but few days have passed, no nothing is happening.



Am I missing something? or does the code is only sent in some circonstances?



Thank a lot
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9 years ago
Jan 2, 2016, 12:19:39 PM
SpaceVC wrote:
Hello McGuffin, and happy new year! smiley: smile

I'm not sure I understand your comment. Is this what you're referring to: http://www.amplitude-studios.com/FAQ#5 ?




Happy new year too^^



Yes I am referring to the that.

I dont have any serial on my steam cd key list for to redeem it here. (I have all other serials, and I have successfuly redeem them, but not the emperor pack one).
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9 years ago
Jan 2, 2016, 12:29:45 PM
I can see you unlocked your awards successfully: Endless Legend - Guardians - Echoes of Auriga - Shadows - Lost Tales.

What do you think you're missing?
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9 years ago
Jan 2, 2016, 12:38:47 PM
The "Emperor edition extension" is missing:

I though it comes with some G2G point of its own, but maybe I am mistaken.
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9 years ago
Jan 2, 2016, 6:32:05 PM
yes, you are right. I misunderstood the way this works.

Not a big deal, anyway, the game is great, this is what matters ^^
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9 years ago
Sep 16, 2015, 10:33:38 PM
I sent my issue for an award to Steph'nie but I'll also PM Saylawl



Well I can't because your PM inbox is full smiley: smile
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9 years ago
Jan 8, 2016, 9:38:16 PM
Klocknov wrote:
Just to double check, we are still messaging frog for the fixes correct? If not I will do it again for whoever is the main contact for this issue.


Sure, that's the one!
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9 years ago
Jan 11, 2016, 1:29:38 PM
Frogsquadron* please.



If you just say frog, you are making a reference to my nationality but missing the fact that it also comes with an amazing Star Wars pun that I'm really proud of. smiley: biggrin
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9 years ago
Mar 6, 2016, 10:15:42 AM
Hello,



i tried to send a pm to Frogsquadron with keys (5 pcs) of the missing awards, but i got the following error message "The file(s) uploaded were too large to process."

Is there a limit of characters? or must i pay attention to something special?



Thanks!
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9 years ago
Mar 6, 2016, 10:32:27 AM
Good morning Argurios, and welcome to the forum! smiley: smile

No, that should not be a problem. Can you try to copy/paste the keys again in your private message to frogsquadron, so there is no file attached?
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9 years ago
Mar 6, 2016, 12:03:03 PM
Hello SpaceVC smiley: smile

First time i copy/paste the keys from steam into the pm and got the error. I also typed the keys in by hand smiley: roll, the same error occurs. I have not insert any photo or anything else.

Now a few minutes ago the pm was sent.....much traffic!? smiley: biggrin
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