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Dungeon of the endless - out of stock/error occured - can't redeem on Steam

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2 years ago
Jan 25, 2023, 11:33:59 AM
Daarkarrow wrote:

For those of couldn't grab your free copy of DOTE, we apologize!  We have restocked 100K copies here on Amplifiers and additionally will be sending out emails with codes to those of you who tried and were unable to redeem.  

I never got this email, but I can't claim the game

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2 years ago
Jan 25, 2023, 6:26:30 PM
nightstrike2 wrote:
Daarkarrow wrote:

For those of couldn't grab your free copy of DOTE, we apologize!  We have restocked 100K copies here on Amplifiers and additionally will be sending out emails with codes to those of you who tried and were unable to redeem.  

I never got this email, but I can't claim the game

It looks like the site thinks I claimed it despite it not being in my steam library, so it won't let me try again.



Updated 2 years ago.
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2 years ago
Jan 25, 2023, 8:41:25 PM
nightstrike2 wrote:
nightstrike2 wrote:
Daarkarrow wrote:

For those of couldn't grab your free copy of DOTE, we apologize!  We have restocked 100K copies here on Amplifiers and additionally will be sending out emails with codes to those of you who tried and were unable to redeem.  

I never got this email, but I can't claim the game

It looks like the site thinks I claimed it despite it not being in my steam library, so it won't let me try again.



Dungeon of the Endless (DotE) and DotE: Definitive Edition are two different things to Steam. Try looking on that page instead, or searching your library. This happened to me, but turns out it had automatically slotted into my dynamic "rogue-like" collection.

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2 years ago
Jan 25, 2023, 8:52:34 PM

It won't let me turn on newsletter notifications.


An error occurred, please try again later.

He says

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2 years ago
Jan 25, 2023, 9:51:24 PM

I can't even see where i can claim it. i click on the game and it shows me screenshots, on the page it also says it added to my steam but there is nothing added.

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2 years ago
Jan 26, 2023, 12:06:19 PM

I have had a similar issue in that I clicked to redeem, it looks like it's loading through to redeem on steam and then nothing, with no option to redeem again, this is the second time I've had this happen to me as I never got the free copy of Endless Space 2 in the giveaway last year either.  Can't help feeling the system doesn't work terribly well and is a bit too complicated. 

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2 years ago
Jan 26, 2023, 1:27:14 PM

Hello!


Ia am pretty sure I've claimed "Dungeon of the Endless" and the free DLC "Deep Freeze" at the beginning of the giveaway campaign. Today I've checked my Steam account and could only find a license for the main game and the DLC is missing. Does anyone have the same problem?

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2 years ago
Jan 26, 2023, 7:14:05 PM
Tales wrote:
nightstrike2 wrote:
nightstrike2 wrote:
Daarkarrow wrote:

For those of couldn't grab your free copy of DOTE, we apologize!  We have restocked 100K copies here on Amplifiers and additionally will be sending out emails with codes to those of you who tried and were unable to redeem.  

I never got this email, but I can't claim the game

It looks like the site thinks I claimed it despite it not being in my steam library, so it won't let me try again.



Dungeon of the Endless (DotE) and DotE: Definitive Edition are two different things to Steam. Try looking on that page instead, or searching your library. This happened to me, but turns out it had automatically slotted into my dynamic "rogue-like" collection.

Thanks, but that's not the case:


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2 years ago
Jan 26, 2023, 7:15:40 PM

This is part of the problem... they activated the DLC without the base game, and now they are confused:


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2 years ago
Jan 26, 2023, 8:08:07 PM

Add me to the list of people unable to claim the game despite responding to the email, signing up here, and linking Steam... :(

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2 years ago
Jan 26, 2023, 10:25:53 PM
TheRealPainman wrote:

Add me to the list of people unable to claim the game despite responding to the email, signing up here, and linking Steam... :(

Same here.  I signed up just for this.  I'm actually interested in the upcoming Endless Dungeon game, but would definitely like to try Dungeon of the Endless but I don't see anywhere to redeem it.

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