I absolutely love the games this company has made and always supported them, but the Xbox game pass announcement is a slap right In the face.



We all know that prices drop and certain games go free with time, but the timing of this announcement was clearly deliberate.



I respect the decision of anyone that wants to keep his copy, but personally I feel cheated as a customer and I want to push for a refund.



Is this even possible? It's definitely not any retailers fault so I doubt how I can make my claim. Are refunds valid on pre-orders regardless on when they were made?

For a refund you'll want to talk to whatever storefront you purchased it on originally. Steam is generally very good and quick about preorder refunds: https://help.steampowered.com/en/

This is the issue though, the storefronts usually dont have the power to do much when they have sent you a key already.

Amplitude studios has comfortably put itself in a position where it doesn't have to deal with a situation they, not the sellers, created.

I am actually puzzled that i haven't seen an issue made by the community with how this pre-order is being handled. These people just took our cash while comfortably "forgetting" to mention that the game will also be free in xpass until the very last minute.

If it was through steam you can do a refund and it'll be processed in like 2 hours, automated as you haven't played