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Won't download

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3 years ago
Aug 17, 2021, 3:31:53 PM

I preordered the game some time ago now and preloaded it yesterday, now that its actually out its been stuck on 11.4 gb/11.6 gb since i started downloading it, is anyone else experiencing the same or a similar issue or does anyone have a fix?

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3 years ago
Aug 17, 2021, 3:38:05 PM

I had a write error around 11gb so I resumed the download and it worked fine. Otherwise you may have to restart Steam and see if that kicks things into gear.

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3 years ago
Aug 17, 2021, 3:40:03 PM

I've restarted steam multiple times and my computer but it's still stuck on 11.4gb, gonna try again a few times

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3 years ago
Aug 17, 2021, 3:47:15 PM

You could try to reload your download cache (you can find how to do it here ) 


But this will make you start your download all over again sadly.

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3 years ago
Aug 17, 2021, 3:55:13 PM

I tried it but as soon as I loaded steam again humankind got stuck on the exact same thing as last time

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3 years ago
Aug 17, 2021, 3:55:30 PM

I think it is very slowly unpacking the game... rather than downloading anything additional. 

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3 years ago
Aug 17, 2021, 4:01:41 PM

I'm on a Mac.  I bought the deluxe edition and the only thing that gets installed is the add-ons.  Steam reports that the executable is missing when I try to launch.  I've cleared the download cache and uninstalled/reinstalled multiple times.  Same behavior.


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3 years ago
Aug 17, 2021, 4:11:49 PM

I tried uninstalling and clearing download cache but it still wont work i dont understand

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3 years ago
Sep 22, 2021, 3:00:53 AM
thegwonk wrote:

I'm on a Mac.  I bought the deluxe edition and the only thing that gets installed is the add-ons.  Steam reports that the executable is missing when I try to launch.  I've cleared the download cache and uninstalled/reinstalled multiple times.  Same behavior.


close problem / I'm not downloading anything, the play button shows up, and when I click it can't find the exe.

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