Aeekto wrote:

Khaar wrote:

About the free keys:

Even tough I understand your disappointment that you've been too late to get a free key too, you DON'T have the right to get anything at all for free. Amplitude didn't need to give us 1000 keys for free, but they did it, for us, the community. The fact that the trailer that was shown at the Summer Game Fest did not even mention the free key giveaway shows us that they didn't want casual players to rush to the site and get all the keys within minutes. Amplitude wanted us, the fans who come to the G2G site on a regular basis to get those keys because we are the most dedicated fans.

Again, I understand that you're sad about not getting one of these free keys, but to be fair those keys where available for a couple of hours before the last one was taken. So everyone here had a fair chance! So what do you want now? Do you want Amplitude to give away 1 Million keys for free?

Accept that you are too late (this time) and appreciate that Amplitude has done something nice for its most dedicated fans.

Oh and about the Steam price bug, just be patient and wait for an update:

nhuckleberry wrote:

This is a problem with Steam. The steam store has been having issues with regional pricing removed in multiple areas in the past few days in many different games. People are so quick to blame the developers...

It was NOT FOR THE MOST DEDICATED FANS and NOT EVERYONE had a chance to get one!

There is a thing called "timezones"... just for your info.

In fact it was ONLY for fans of a specific part of the world. 

For example most europeans with daytimejobs have been in bed during that time and as soon they would have had a chance to claim a key even as " most dedicated fans" all were gone.

If it would have been realy for the most dedicated fans (as you claim it was) they would have made a community event for it.... or atleast make them available in batches every couple hours or even a raffle would haven been fair so everyone had the same chance.

I got the key at around 18hrs... I live in Europe. I consider 18hrs still pretty much at daytime where I do not need to sleep. Sometimes I even still work at that time.

There is always someone that gets the inconvenient timeslot.

Sewata wrote:

Man, please stop right now! Everyone complaining because they didn't get a free key, because they didn't set up a huge event to give everyone the chance around the world with different work-life conditions to be able to redeem a key for a DLC worth 10 euros, I'm sorry but this sounds ridiculous.

They can't organize something like keeping in mind the personal work life balance of people across the planet, I was lucky enough to redeem one and I'm happy but I would have probably purchased one anyway.

I appreciate the gesture they made and how present they have been in the forums, I also agree that this was a way to reward the people who visit games2gether very often, participating in the game's development.

Stop with this nonsense.

A lot of times this community just seems to want to complain for complaints sake.

I have clearly expressed my dissatisfaction that the developer wasted my time by issuing the key inappropriately. To be honest, I don't care whether I got the key or not. I just came late; But two days have passed, and the developer has not made any apology or explanation for this bug.

I have bought all the games and DLCs of the developers, and it is not a problem for me to buy another one, but I will not pay the money to a developer who treats me as a fool

In addition, I am very disappointed with the statements made by some people in the community. In my opinion, you are trying to create conflicts and transfer contradictions by belittling others. I do not agree with your views, so I will not reply to similar messages in the future

I saw developers' replies in the post. Obviously, they are more concerned about the impact of pricing errors on their sales profits than the unhappiness caused to others by their bugs

LJG wrote:

I saw developers' replies in the post. Obviously, they are more concerned about the impact of pricing errors on their sales profits than the unhappiness caused to others by their bugs

Did you also see all the dev replies in the bug report forums for said bugs plus the other forums or just these replies?

I can't find what you said. Could please you give me a link？

Arkalis wrote:

LJG wrote:

I saw developers' replies in the post. Obviously, they are more concerned about the impact of pricing errors on their sales profits than the unhappiness caused to others by their bugs

Did you also see all the dev replies in the bug report forums for said bugs plus the other forums or just these replies?

LJG wrote:

I can't find what you said. Could please you give me a link？

Arkalis wrote:

LJG wrote:

I saw developers' replies in the post. Obviously, they are more concerned about the impact of pricing errors on their sales profits than the unhappiness caused to others by their bugs

Did you also see all the dev replies in the bug report forums for said bugs plus the other forums or just these replies?

When you open any of the forums, like the Bug Report forum linked here, you can see before the threads start a section linking directly to the latest developer replies on that forum.

So, which developer post is related to my topic? Or do you just say that I can try to find relevant content here?

Arkalis wrote:

LJG wrote:

I can't find what you said. Could please you give me a link？

Arkalis wrote:

LJG wrote:

I saw developers' replies in the post. Obviously, they are more concerned about the impact of pricing errors on their sales profits than the unhappiness caused to others by their bugs

Did you also see all the dev replies in the bug report forums for said bugs plus the other forums or just these replies?

When you open any of the forums, like the Bug Report forum linked here, you can see before the threads start a section linking directly to the latest developer replies on that forum.

What I want to say is that this terrible thing has wasted enough time. If there is no valuable reply, I will give up paying attention to it.

At the beginning, I was very concerned about this matter only because I had enough expectations for the developers. From endless space to humankind, I paid close attention to each of their games. I think they are very happy to listen to the players' voices and interact with the players in the community. Even if the quality of humankind is not so satisfactory, I still purchased it in advance and gave my friend a copy. When African DLC came out, I bought it at the first time.

But now this matter makes me feel that they have changed. Many interactions are more like routine work than genuine community interactions

It doesn't matter what you think of this post, whether it's a complaint or other things. I just want to hear how the developers respond to it, even if it's a bug description, but I didn't get any answer

Let me try to answer a few of the assumptions an unspoken questions in this thread:

• There was no huge event and announcement for this giveaway as it was part of the Summer Game Fest stream where we announced the new DLC, which also determined the time for this giveaway.
• That the interface showed keys were still available even though they had run out was a bug, and we're sorry about the confusion and frustration it has caused.
• After big announcements like we had this Thursday, there is usually a lot going on in the community, and we cannot reply everywhere, nor can every dev reply about every topic, e.g. a game director or producer would not be able to respond about a website-related bug.
• Furthermore, on the weekend most Amplitude staff get time off, which means that replies will often be delayed until Monday unless we are facing a critical issue.

Thank you very much for your response, even though it came a little late; Wish you and your game can be better.

The-Cat-o-Nine-Tales wrote:

Let me try to answer a few of the assumptions an unspoken questions in this thread:

• There was no huge event and announcement for this giveaway as it was part of the Summer Game Fest stream where we announced the new DLC, which also determined the time for this giveaway.
• That the interface showed keys were still available even though they had run out was a bug, and we're sorry about the confusion and frustration it has caused.
• After big announcements like we had this Thursday, there is usually a lot going on in the community, and we cannot reply everywhere, nor can every dev reply about every topic, e.g. a game director or producer would not be able to respond about a website-related bug.
• Furthermore, on the weekend most Amplitude staff get time off, which means that replies will often be delayed until Monday unless we are facing a critical issue.

All that said, please keep the discussion civil, no matter where you stand on this situation and our response.

Ruhrgebietheld wrote:

Considering that I had been trying for nearly an hour before I made that post at 2:54 AM your time, it seems quite unlikely that the redeem pipeline was full of unfinished steam logins for over an hour. I'm going to bed now by the way, so it'll be a while before I see any further responses about this.

That's not what the all seeing eye is telling me. Anyway, you came too late, it happens, we already argued for more time than the time you wasted entering your email and doing 3 clicks before being told that there was no key left.