Sobert wrote:

Ruhrgebietheld wrote:

Considering that I had been trying for nearly an hour before I made that post at 2:54 AM your time, it seems quite unlikely that the redeem pipeline was full of unfinished steam logins for over an hour. I'm going to bed now by the way, so it'll be a while before I see any further responses about this.

That's not what the all seeing eye is telling me. Anyway, you came too late, it happens, we already argued for more time than the time you wasted entering your email and doing 3 clicks before being told that there was no key left.

Wow, what a dismissive and incredibly inappropriate response. Amplitude screwed this one up, and being so flippant about it is not okay. I kept trying for nearly an hour, due to there being a disconnect between what was advertised on the site and what was occurring when I did the necessary process. Then I notice an incongruency in the timeline of events you presented, and you act flippant about that too. Don't you dare try to dismiss that all as "Anyways, you came too late, it happens" and "we already argued for more time than the time you wasted entering your email and doing 3 clicks."   

It's also not cool that this conversation didn't happen in any form (with any of the players who posted about it) until several days after the issue occurred in the first place. Lack of urgency in addressing this, lack of contrition, attempts to brush it off and be dismissive towards the players affected by the issue, this has been an utterly unacceptable handling of this matter by the studio. What's especially shocking about this is that it's such an enormous and out-of-character departure from the way Amplitude usually handles issues on its end that negatively affected players.     

neprostoman wrote:

Ruhrgebietheld wrote:

Sobert wrote:

Ruhrgebietheld wrote:

Considering that I had been trying for nearly an hour before I made that post at 2:54 AM your time, it seems quite unlikely that the redeem pipeline was full of unfinished steam logins for over an hour. I'm going to bed now by the way, so it'll be a while before I see any further responses about this.

That's not what the all seeing eye is telling me. Anyway, you came too late, it happens, we already argued for more time than the time you wasted entering your email and doing 3 clicks before being told that there was no key left.

Wow, what a dismissive and incredibly inappropriate response. Amplitude screwed this one up, and being so flippant about it is not okay. I kept trying for nearly an hour, due to there being a disconnect between what was advertised on the site and what was occurring when I did the necessary process. Then I notice an incongruency in the timeline of events you presented, and you act flippant about that too. Don't you dare try to dismiss that all as "Anyways, you came too late, it happens."   It's also not cool that this conversation didn't happen in any form until several days after the issue occurred in the first place. Lack of urgency in addressing this, lack of contrition, attempts to brush it off and be dismissive towards the players affected by the issue, this has been an utterly unacceptable handling of this matter by the studio.     

Is edditing your OPs a fetish of yours or smth? xD

Just the way I write. I have trouble judging the tone and overall cohesiveness in drafts, so I go back and revise once I can see clearly how it reads when posted.