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Graphic bug after update

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4 years ago
Aug 28, 2021, 9:47:15 PM

Hello


I have a strange graphic bug in humankind.

The yields are bugged and my buildings won't load anymore.

This bug appeared just after i update the game to the latest version. Before the update everything was normal.

But currently after the update my city looks like this:


https://i.ibb.co/6PsmkSC/graphicsbug.png


Buildings dont load anymore, also the yields of luxury ressources are not visible anymore. Same is also the cities of AI.

Pls give me a workaround for this.

This is gamebreaking.


Updated 4 years ago.
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4 years ago
Aug 28, 2021, 10:01:03 PM

I also started getting graphical glitches after the latest update. The game is literally unplayable. Game loads normally at start but I start getting weird "explosion" glitches until the game just freezes after about a minute.

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4 years ago
Aug 29, 2021, 10:19:49 AM

I find half-solution - win war. fireworks refreshing textures in my empire. also rebuild hex or free the district

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4 years ago
Aug 29, 2021, 10:31:07 AM

Edit:

Just checked with a fellow player friend, could the source be the graphic card? He has no issues on his end.

I got - Nvidia Geforce 860M (an older one, I know, maybe it is just too old for this now...)

He has - Nvidia Geforce GTX 1060 3GB



Started new game, spot something weird in the terrain. "Oh look, a new feature?"

Once I move my tribe, graphic and sound effects trigger everywhere.

A little after that the game crashes.


Maybe the screenshot will explain what I mean (taken just as the game folded down)...



Updated 4 years ago.
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4 years ago
Aug 29, 2021, 10:35:10 AM
mottnevf wrote:

Damn.. are you playing Mars expansion pack already.

You have no idea, before the effects triggered I saw some of the trees seemingly going to space :D

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4 years ago
Aug 29, 2021, 2:22:30 PM
QenRae wrote:

Edit:

Just checked with a fellow player friend, could the source be the graphic card? He has no issues on his end.

I got - Nvidia Geforce 860M (an older one, I know, maybe it is just too old for this now...)

He has - Nvidia Geforce GTX 1060 3GB



Started new game, spot something weird in the terrain. "Oh look, a new feature?"

Once I move my tribe, graphic and sound effects trigger everywhere.

A little after that the game crashes.


Maybe the screenshot will explain what I mean (taken just as the game folded down)...


I had this exact same problem. Reinstalling the game didn't work and neither of the beta versions did either. I got Nvidia GeForce 920M so it's also an older and a bit weaker (laptop) card. Everything else works (game menu, other video games) fine.

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4 years ago
Aug 29, 2021, 10:24:28 PM

I'm playing on a desktop with a GTX1660 Super 3Gb and am also getting graphic bugs, half the units appear white and half don't show up at all. yields show at random.

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4 years ago
Aug 30, 2021, 12:29:47 AM
mimipigu wrote:

I also started getting graphical glitches after the latest update. The game is literally unplayable. Game loads normally at start but I start getting weird "explosion" glitches until the game just freezes after about a minute.

Hey mate, I am getting the same thing occur after the latest update.

Mine occurs during single or multiplayer and the game is unplayable now.

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4 years ago
Aug 30, 2021, 12:34:00 AM

In my game, I had this as well, after just loading a save.  For me, the bug was because of the "Celebrating, 3 Turns left" temporary effect, where districts launch confetti and such.  After the 3 turns expired the cities drew normally.

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4 years ago
Aug 30, 2021, 2:07:49 AM

Same problem on an older laptop graphics card (NVIDIA GEForce 755m. Tried uninstalling/reinstalling and verifying game files, still persists on new game start. Trees going to space is a good description, although I also had the sense the vengeful gods were nuking me right at the start of the Neolithic Era rather than allowing me to be unleashed upon the world:


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4 years ago
Aug 30, 2021, 2:36:34 AM
QenRae wrote:

Edit:

Just checked with a fellow player friend, could the source be the graphic card? He has no issues on his end.

I got - Nvidia Geforce 860M (an older one, I know, maybe it is just too old for this now...)

He has - Nvidia Geforce GTX 1060 3GB



Started new game, spot something weird in the terrain. "Oh look, a new feature?"

Once I move my tribe, graphic and sound effects trigger everywhere.

A little after that the game crashes.


Maybe the screenshot will explain what I mean (taken just as the game folded down)...



I experienced many bugs in this game but not THAT xD, I'm also using Nvidia for my games, but an RTX 2060 Super, maybe it was a driver issue ?


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4 years ago
Sep 11, 2021, 9:45:39 PM

Well, last update (7.9.) seems to have improved it a little bit, no longer the game crashes before I end first turn.

Quality of life of my neolithic people was improved as well, for they have modern houses now. Or at least pieces of them. Flying around.


Maybe they were sent flying by the explosions I did not manage to capture in the screenshot.


Weird thing is, sound effects trigger with all this. Explosions, crackling... so doesn't sound like a purely graphic glitch?


Could this be looked into, please?


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4 years ago
Sep 13, 2021, 12:12:25 AM

@QenRae Could you please provide a few files to help the devs check out your issue ?


Diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

  • PC: \Users\[username]\Documents\Humankind\Temporary Files


An output log. These can be found here:

  • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind


Information about the system you are playing on. To get this information:

  • PC: From the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool.
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4 years ago
Sep 13, 2021, 1:32:12 PM

Same for me, first the game kept crashing, force-vulkan helped but didnt sort it out completely, if i didnt touch the avatar on fresh boot it worked well, did a new game, first the harbors wouldn't show, went up to turn 388 now cities and administrative centres dont show on the screen anymore, game killed. Feels like a beta test this game

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4 years ago
Sep 14, 2021, 7:15:39 PM

@Senesthya , sure, thanks for the paths to files! :) That would usually be a nightmare to find.


Please find them attached, RARed.

There are files from 3 sessions, the first 2 sessions ended in hard crash/freeze (2 before the latest patch when the glitches were game-crashing), the last session after the patch... I did not hang around further than 2-3 turns once the graphic/sound error manifested..


Hopefully it will be of any help to find the cause. If need be, I can retry and supply fresh files.

(as I mentioned, my laptop is not the newest... if that turns out to be the issue, I will have to accept that)


Humankind.rar

Updated 4 years ago.
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3 years ago
Dec 9, 2021, 7:59:48 PM
Novahus wrote:
QenRae wrote:

Edit:

Just checked with a fellow player friend, could the source be the graphic card? He has no issues on his end.

I got - Nvidia Geforce 860M (an older one, I know, maybe it is just too old for this now...)

He has - Nvidia Geforce GTX 1060 3GB



Started new game, spot something weird in the terrain. "Oh look, a new feature?"

Once I move my tribe, graphic and sound effects trigger everywhere.

A little after that the game crashes.


Maybe the screenshot will explain what I mean (taken just as the game folded down)...



I experienced many bugs in this game but not THAT xD, I'm also using Nvidia for my games, but an RTX 2060 Super, maybe it was a driver issue ?


@QenRae  and @Senesthya , has a resolution been discovered for this issue? I just downloaded the demo to see if the game would work on my laptop (rather old but can usually handle games at a low enough resolution), and the same thing happened to me, I started the game (demo in my case), moved one hex and everything exploded, hexes and targets started appearing everywhere as your screenshot shows. Then it frozen my computer, and I didn't think to take a screenshot unfortunately before then. Just wondering if you got it to work since your post was from 3 months ago?

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3 years ago
Dec 30, 2021, 6:44:09 PM
Rubrix wrote:
Novahus wrote:
QenRae wrote:

Edit:

Just checked with a fellow player friend, could the source be the graphic card? He has no issues on his end.

I got - Nvidia Geforce 860M (an older one, I know, maybe it is just too old for this now...)

He has - Nvidia Geforce GTX 1060 3GB



Started new game, spot something weird in the terrain. "Oh look, a new feature?"

Once I move my tribe, graphic and sound effects trigger everywhere.

A little after that the game crashes.


Maybe the screenshot will explain what I mean (taken just as the game folded down)...



I experienced many bugs in this game but not THAT xD, I'm also using Nvidia for my games, but an RTX 2060 Super, maybe it was a driver issue ?


@QenRae  and @Senesthya , has a resolution been discovered for this issue? I just downloaded the demo to see if the game would work on my laptop (rather old but can usually handle games at a low enough resolution), and the same thing happened to me, I started the game (demo in my case), moved one hex and everything exploded, hexes and targets started appearing everywhere as your screenshot shows. Then it frozen my computer, and I didn't think to take a screenshot unfortunately before then. Just wondering if you got it to work since your post was from 3 months ago?

Hi, sorry for the late reply on this... in short, my laptop graphic card got fried some 2 months ago and I got a whole new computer.

Since then it works...

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