1) As this is an international forum please speak english as everyone else does

2) This problem has been reported several times before so the devs probably are already looking into it

Hello!

In order for us to fully investigate this issue we need the following:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files

- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files

Thank you for taking the time to send us this report.

I have same the problem... The Problem first appeared on Turn 446 (Modern Era). After that, i tried manually saving and then loading this Savegame but it didn't helped.

Then I loaded a bit older Savegame (Turn 436), which then also had the error, although the Savegame was okay before the Bug appears.
I had to go back almost 50 Turns, before I found a usable Savegame. Only to find out that the error pops up again later (Turn 521).

I almost have the Impression that it is due to the Amount of Information (Number of Cities, Number of Units, Mapsize, Buildings done at the Turn, AI Movement at the Turn, etc.).

Otherwise the game runs flawlessly in 4k and the highest Graphics Settings (i7 9700k, RTX3060 12GB, 16 GB DDR4 RAM, WIN 10 Pro).

I'm really annoyed, yet. I had really much Fun with the Game, but it is unplayable at the Moment.

AGAIN HAPPEN THAT SHIT!!!!!!!

No one Help here!!!

paying more than 50€ for a game that doesn´t work well

i just want my money back!!!!

i was writting already to steam

that can not be

all the time the same problem over and over again an no one check that well

and sounds like i am not the only one that have that problem!!!!!

and the support gave me already 3 times the same message without any solution, just amazing

i want my money back and keep your game!!!!

OhJonny wrote:

Fellow-countryman,
1) everybody with those problems is frustrated

2) the developers are aware of the problem and working on a patch. as there has been no official patch for quite some time i believe/hope the next patch will solve many of the most urgent problems

3) you could help the developers to fully investigate your issue by doing what Tyor asked you to do in his reply. So far you haven't done that. Also you didn't follow the "HOW TO REPORT BUGS " rules that ask you to state the version number you are playing on. Have you tried the latest beta?

4) As the bug seems to be very enraging to you I suggest that you stop playing till the next patch is released and then enjoy Humankind to the fullest

to number 3 i was sending already all what he was asking me

to number 4 it makes much sense to buy a game that i can´t play and than just writing waiting until they solve the problem, very good

if i buy a game that means right now i have time to play and not after weeks until they solve the problem!!!

This problem still driving me crazy. I cannot finish every second game because of this :-(

Big patch expected this week. If you are encountering round breaking bugy that often I would recommend stop playing till the patch is released to save your nerves,

Unfortunately the problem still exists ;(
Am i the only one?

Hello @DocRaiden and @hobbala911!

The game being stuck on a Pending Turn can be cause by various issues, some of which have been fixed and some of them are being under investigation. 

In order for us to fully investigate this issue and see if yours are known issue or not, we need the following:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files

- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files

Thank you for taking the time to send us this report.

I have the same problem too! I can't upload my Diagnostic Logs, because the "Upload File"-Button isn't work.

lol, same (many times and for a long time)

here is the
tagline of the 2 years patches (the game was already released a 2 years ago?):

Abandon all hope, ye who enter here. :)

Ich hab eine lösung gefunden!

ich hatte das problem in runde 1653, hab alles mögliche probiert, nichts hat geklappt. also hab ich einen spielstand von 10 runden vorher geladen, hab allen den krieg erklärt und mit Atomwaffen alle angegriffen. in runde 1653 war von den meisten gegnern nicht mehr viel übrig und es fing wieder an zu hängen und nach knapp 2 minuten ging die runde weiter! bin jetzt in runde 1670 und das spiel läuft noch, aber irgendwie ist es ziemlich langweilig auf nem leeren verseuchten planeten ;)

Eventuell liegt es an einem Einheitenlimit was überschritten wird oder sowas, wenn man lange genug wartet wird das spiel wahrscheinlich sogar weiter laufen, aber das wird wahrscheinlich mehere stunden dauern. 

Fazit: Wenn das Problem autritt, NUKE EM ALL!

I found a solution!

I had the problem in round 1653, tried everything possible, nothing worked. So I preloaded a save from 10 rounds ago, declared war on everyone and attacked everyone with nuclear weapons. in round 1653 there wasn't much left of most opponents and it started to hang again and after almost 2 minutes the round continued! I'm now in round 1670 and the game is still running, but somehow it's pretty boring on an empty contaminated planet ;)

Maybe it's a unit limit being exceeded or something, if you wait long enough the game will probably keep running, but that will probably take several hours.

Conclusion: If the problem occurs, NUKE EM ALL!