Hello. Since today I have 2021.3.1f1_3b70a0754835 Unity error every time I launch the game. I checked the game files in steam. I deleted the Humankind folder in Documents. I have not found a solution to this problem. The game crashes immediately after the error message. If someone has a solution thank you in advance because for the moment I can no longer play.

Hi, thank you for your report.

We are really sorry that you are experiencing this issue. In order for us to better investigate it, can you upload the following files, please?

Thanks a lot in advance!

• Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
  • PC:\Users\[username]\Documents\Humankind\Temporary Files 
  • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
• Player.Log: These can be found here:
  • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 
• Information about the system you are playing on. To get this information:
  • PC: From the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. See also here: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics.html 
  • Mac: See information on where to get system info here: https://support.apple.com/en-gb/HT203001 

Good evening,

I have the very same issue so I take to chance to jump right in the topic. I can no longer play the game (either loading a previously saved game or launching a new game results in a crash during the loading menu, most of the time with the unity crash windows shown above, but sometimes just crashing) so it is quite an issue for me haha. I cannot say whether it's since the TWR extension or the latest Mtternich update since I did not play in November, but everything was working perfectly before that.

Things I checked/tried before writing here: checked drivers, checked Windows updates, checked installation with Steam tool, reinstalled the game, tried launching as admin, tried renaming User folder inside the Humankind installation. 

Please find attached the three documents you asked in order to investigate.

Many thanks in advance!

P.

EDIT: Forgot to mention that using Steam rollback launchi enables me to play actually!

DxDiag.zipDiagnostics (2022'11'23 @1905'54''257''').zipPlayer.zip