Hi, thank you for your report.

We are sorry to hear that you are having this issue. In order for us to investigate it better can you share the following please?

Thanks a lot in advance!

• Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it! 
• Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default: 
  • PC:\Users\[username]\Documents\Humankind\Temporary Files 
  • Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file 
• Player.Log: These can be found here:
  • PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
  • Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind 

This is a video to show you the problem, I hope it works (sorry for my english, is not my language) :

The puffy avatar is the one that other players see in multiplayer (I see the normal one)
That is the Diagnostic Files :
Temporary Files.zip

That is the Player Logs Files :
Humankind.zip