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Turn Pending after last update

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2 years ago
Dec 19, 2022, 9:53:35 AM

Hello!


Thank you for the report! An issue has been added on our side with your files and we'll be investigating a solution. 

At the moment we do not have a workaround for this issue on your save, sorry for the inconvenience.

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2 years ago
Dec 19, 2022, 10:44:39 PM

I ended up going 5 turns back and switching up what culture I picked and was able to proceed. Still not a great feeling to have the threat of a turn issue like this happening and having to rewind that far back

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2 years ago
Jan 2, 2023, 6:41:59 PM

The game still continues to be stuck on waiting for "next turn". - "Rarely a Pending turn issue can occur after quick loading a save"? No, not just after quick loading a save! It happens randomly, but if it happens it happens in any case!


This is totally frustrating, esp. because this error is known for many weeks, if not months. 


You can't play a round-based game that doesn't switch to the next turn!!

Updated 2 years ago.
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2 years ago
Jan 2, 2023, 10:52:23 PM

Así es ,yo ya elevé muchos archivos que me pidieron y se sigue crasheando el juego, queda el turno pendiente y así retroceda varios turnos no pasa de ronda, sucede totalmente al azar por lo general en edades avanzadas, me dijeron que con la última actualización se iba a arreglar pero es algo que no sucedió. 

ChrKu escribió:

El juego sigue atascado esperando el "próximo turno". - "¿En raras ocasiones puede ocurrir un problema de turno pendiente después de cargar rápidamente una partida guardada"? ¡No, no solo después de cargar rápidamente una partida guardada! Ocurre al azar, pero si sucede, sucede de todos modos.


Esto es totalmente frustrante, especialmente. porque este error se conoce desde hace muchas semanas, si no meses. 


¡No puedes jugar un juego basado en rondas que no cambia al siguiente turno!


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2 years ago
Jan 3, 2023, 12:35:09 AM

Yes, you are right. And that's the problem. If that happens you can't play the game anymore. [ = Sí, tienes razón. Y ese es el problema. Si eso ocurre ya no puedes jugar al juego. ]

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2 years ago
Jan 4, 2023, 5:32:47 PM

Well, I sent all requested files to the support-team. And that's what the support-team (Anna from SEGA) wrote to me:

"Hello,
thank you for contacting SEGA customer service.
In this case, please try to load an earlier game state and then finish the round."

And that's what I wrote to the support-team:

"Dear Sir or Madam,
it cannot be that you are sending me such a "solution" now. Don't you think that what you are suggesting me now: to load a previous score, I haven't done several times, felt several dozen times, in this game? And that, like a snail, at some point, through endless repetitions, I finally reached the round 105 where it was now really enough for me?

If, as I said, this is supposed to be the "solution", I can only conclude that the game has become unplayable for me - and probably for a large number of other players as well. And that you really leave your customers alone with this problem. I would never have thought this of the makers of "Humankind" after playing Endless Legend and Endless Space (I and II), where everything went well. It saddens me deeply and encourages me to move on to other games after all. This is, please excuse me, simply outrageous."

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