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[PC/STEAM, 1.0.21.3727] Can't select culture

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2 years ago
Jan 19, 2023, 7:09:38 PM

In the culture screen, the cultures keep spinning and never stops, as if I'm always pressing Next. I can select one if I click a lot and hope the game will select the culture that I want. However, I can't even read the descriptions of the cultures.


I don't have any mods, this has been going on before today's update, I have verified game files and I have reinstalled again. Nothing fixes this.


It's not my keyboard/mouse either since I've disconnected both while the bug is happening.


I also have the overlapping text bug but I am not sure of its related.

Updated 2 years ago.
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2 years ago
Jan 20, 2023, 8:15:21 AM

Hello!

I'm sorry you've been experiencing this issue.

In order for us to fully investigate this issue we need the following:

  • Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:
    1. PC: \Users\[username]\Documents\Humankind\Save Files
  • A screenshot. To get a screenshot:
    1. PC:
      • Steam: Default hotkey for a screenshot is F12
      • EGS: Use the windows print screen button, or press start and type in snipping tool/Snip and Sketch and create a new snip of the area you want to make a screenshot of.
  • If you are able to capture the issue with a video with length up to 20 seconds, that would be very helpful as well.
  • Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:
    1. PC: \Users\[username]\Documents\Humankind\Temporary Files

Thank you for taking the time to send us this report.


Have a lovely day! ^^

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