Logo Platform
logo amplifiers simplified

Never-ending turn bug

Reply
Copied to clipboard!
2 years ago
Apr 28, 2023, 5:43:21 PM

I cannot go to the next turn. It's just sitting there on turn 131. Throughout the gameplay, I had already noticed a delay during turn changing, but I could always make it work by hitting the ESC button. Now nothing will work and is just stuck loading eternally. Please fix my game. I just bought base game and dlcs, and I was really loving the game. I could start another game altogether, but I know this is a known bug, hence I have to assume this could happen again and again. Thank you in advance. Here is my save file:  auto-save 139.ctr

0Send private message
2 years ago
May 2, 2023, 9:41:58 AM

Hi!

Sorry for the inconveniences...


As Tyor would say:
In order for us to fully investigate this issue we need the following:

Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files


- An output log. These can be found here:

o PC: This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 ) then navigate to: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/logs/amplitude studios/humankind


These would help us to analyse the actions you or AI made during the previous turns leading to the stuck end turn.


Thanks for your time and your help.

Florian.

0Send private message
?

Click here to login

Reply
Comment