Let me know if you need more game saves.

A1y0sh4 wrote:

This is a problem I have encountered since the beginning of the game. When I turn on automatic saves, sometimes, when the game should save the game, it freezes and it stops working.

So far I've avoided the problem by turning off the autosaves, but re-enabling them I noticed that the problem persists. Here are some saves from my last game, I hope they can be useful:

English Turn 134.ctr

auto-save 2.ctr

auto-save 3.ctr

English Turn 154.ctr

Hi - when you say "freezes", do you mean completely unresponsive and unrecoverable? 

I ask because I have an issue where my games eventually become "unresponsive" (I get spinning cursor) and my FPS go to 1.

TheCivEngineer wrote:

A1y0sh4 wrote:

This is a problem I have encountered since the beginning of the game. When I turn on automatic saves, sometimes, when the game should save the game, it freezes and it stops working.

So far I've avoided the problem by turning off the autosaves, but re-enabling them I noticed that the problem persists. Here are some saves from my last game, I hope they can be useful:

English Turn 134.ctr

auto-save 2.ctr

auto-save 3.ctr

English Turn 154.ctr

Hi - when you say "freezes", do you mean completely unresponsive and unrecoverable? 

I ask because I have an issue where my games eventually become "unresponsive" (I get spinning cursor) and my FPS go to 1.

Not completely "unresponsive", but the game enters the "pending turn" and doesn't leave it.

(bump)

Hello!

Could you please send us the following file when the issue occurs?

- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files

Thank you very much for helping us investigating your issue.

Hey, apparently the issue resolved itself restarting the game. Thank you very much for your help anyway.