Hello!

As you may known, the "Pending Turn" bug could be cause by multiple different issues that have the same symptom. Since the last update, we are working on fixing some of them thanks to other bug report topics. 

However, if you encounter one yourself, please send the following files otherwise we won't be able to find its cause:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files

- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files

Thank you for the report and trully sorry for the inconvenience.

buen día… es realmente tedioso, llevo sufriendo desde hace 2 meses aproximadamente, envié todos los informes que me solicitó la gente de SEGA y no tienen solución.

good day... it's really tedious, I've been suffering for approximately 2 months, I sent all the reports that the people at SEGA requested and they have no solution.

Merivale wrote:

Hello, also received a turn pending error and it looked like the game got corrupted on the last turn (if not a few turns before as other players in the game were reporting odd things)- one example on the last turn: I had a City that had been captured by Empire B from Empire A earlier in the game. I (Empire C) had then captured it from Empire B but the city name was completely missing in the UI and I couldn't interact with it. Also the colours of various territories were wrong.

auto-save 6380.ctrauto-save 6379.ctr

Above I've attached the last two save files and below I've shared Diagnostic log of the last section of the game (couldn't upload to forum)- this link expires by 19th November so please download:
https://1drv.ms/u/s!AlQU-emBu_M11iFpd2P20OEiq8FV?e=XpT3XV

hye, sorry for the late reply, I rarely open the amplifiers. the issue back then is resolved, but now it's even worse. Seems like this save file somehow detect a phantom army and always crashes auto-save 5130.ctr

this is earlier save file of the same turn but different previous turn

auto-save 5131.ctr

auto-save 5132.ctr

auto-save 5133.ctr

usually it fixes itself if I go back two or three auto save before, but now it won't