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[Epic / PC / V1.27.4539-S10] Game crashes on startup with [EGS] Failed to create platform.

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3 days ago
Feb 7, 2025, 8:00:25 PM

The game crashs when I launch it from Epic. My screen become black and in less than 1 s. it close. 

* No error on windows event viewer

 * No exception on player unity log


* "[EGS] Failed to create platform. Ensure the relevant Epic.OnlineServices.Platform.Options are set or passed into the application as arguments." on the diagnostic.

 * Followed by : "Object reference not set to an instance of an object" call stack from coroutine "Amplitude.EGS.DigitalDistribution.EGSDigitalDistributionClient+d__50:MoveNext()" I tried : 

* Launch as admin * Check file integrity with Epic * "-windowed" , "-dx11", as starting command argument (in epic popup UI and as arg on a shortcut pointing to the game exe)

 * Installing the last nvidia driver (updated from 566.36 to 572.16)


My config:

 NVIDIA GeForce RTX 2080 SUPER

 i5-12600k

 64 go ddr4 

screen : Odyssey G9 - ultrawide - 5120x1440


Player.log and Diagnostic files :CrashHumankind.zipCrashHumankind.zip

Updated a day ago.
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9 hours ago
Feb 10, 2025, 1:44:31 PM

I have the exact same issue. After searching through threads here on the same issue and attempting the suggestions (delete various folders, reinstall, etc), the issue persists when attempting to launch the game via Epic..

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