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[PC/Steam 1.2.139]"Operation Cancelled" error message when try to load save - 100% failure rate

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jgrimley73

jgrimley73

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jgrimley73

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Endless Legend •ProfilerEndless Legend ••Endless Space 2 ••OpenDev ParticipantPLAY2GETHERSurvivorShapeshifterCollectorDungeon of the EndlessEndless Space 2 •
4 years ago
Sep 12, 2021, 9:41:27 PM

Save game repeatedly fails to load due to "Operation Cancelled" a very short time into selecting that save.

In fact my manual save and the ten previous auto saves have the same symptom


Error message in pop up box:

"The operation was canceled.

at Amplitude.Mercury.Game.Game+<DoStart>d__4.MoveNext () [0x00157] in <d737d4b371e74bad8732731dde9f0f06>:0
at Amplitude.Coroutine.Run () [0x00019] in <a38bac599c844a99a8a4fcca3b37292e>:0
"


The manual save and the most recent auto save are attached.


Another likely bug is that the Swedes that I was playing with at the time of this issue, all of the Swede special Research districts (I forget the name) were showing no science in the FIMS map when they had been built and in the science total for my civilisation, but several 10's of science was showing in the tooltip as part of selecting the build location.

I then saved and tried to reload to fix this issue, when I got the save load failed issue above.


Swedes Turn 185.ctr

auto-save 2555.ctr

Updated 4 years ago.
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Tyor

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Endless Space 2 ••Endless Legend ••Dev TeamSurvivorEndless Space 2 •Closed Beta participantDungeon of the Endless FounderEndless Legend FounderEndless Dungeon Closed Beta participantDungeon of the EndlessProfiler
4 years ago
Sep 15, 2021, 10:36:10 AM

Hello!

In order for us to fully investigate this issue we need the following:

- Your two last auto save or manual saves you can load from this particular game. 


- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session before you noticed that you weren't able to load saves. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files


Thank you for taking the time to send us this report.

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PilotGuy12

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3 years ago
Dec 16, 2021, 9:21:53 AM

Had the same issue playing the Swedes. Posted above are my 2 saves before and one after/during the problem. Also I have 2 diagnostics during and one before the issue.   

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