A friend and I have the same issue. We both have game pass and we were both playing last night without any problems. We don't find any solution, he even uninstalled and reinstalled it and it doesn't change anything.

I am currently in the same boat, Even sent out a few tweets and nothing back yet

The new update it's a lot of fun, we are just waiting to continue our game with the latin cultures. So it does look like it's a game pass problem, hopefully this gets some attention.

Same as the other folks here, I have tried everything from deleting the save data to reinstalling the game and I'm still stuck at the "Access Denied" popup on multiplayer and crashing if I do anything but back out of the menu. 

Same problem here. My friend got the exact same issue and we both are one gamepass (he got africa dlc and I got both in case it matters)

same here, are you going to fix it today? 8 hours is quite enough to fix problem you created I guess

Still nothing on this? I'd have thought we'd at least have some acknowledgement of the issue at this point kinda sucks to be sitting here waiting to play with friends and just not being able to

I created an account just to report this issue. I'm also on game pass, and the game crashes whenever i try to go online. I have tried everything method including verifying, repairing, resetting, deleting save files, upgrading drivers, upgrading windows, uninstalling and reinstalling twice, moving it between drives. Nothing works.

Looks like we won't have that game-breaking bug acknowledged before the start of next week. Fun. 

Please next time you do a release do it early in the week if your Q&A is trash. (And as someone in the software industry, why would you ever want to do a production deployment before  weekend if you don't want to risk overtime).

Hey, got the same issue.

Looks like it's not that easy to play games on gamepass. We always got all the problems. 

Still isn't fixed, waited to play with a friend but sadly cannot.

Sadly (or good in case you're a dev at Amplitude) usually anybody works at Amplitude on weekends.

Virothe wrote:

Ericsonstaybrolic wrote:
My second post on this thread and I just wanted to say...The fact that this has been down since yesterday and no word is kinda crazy to me. Even did some tweets and nothing but they post about the update coming to Germany or something ish. On top of that, looks like they have no one operating the forums either...sheshhh. Happy Saturday y'all!

Between this and the AI intentionally being a lot more aggressive towards gamepass players as a "bug" that was fixed earlier in the year  I'm beginning to wonder if the Devs negligence when it comes to these issues is intentional. They sure fixed the other bugs for the steam players and of the players who purchased the dlc's quickly, but the gamepass players that have this issue are stuck waiting for monday for the devs to even bother acknowledging there is an issue let alone a fix for it. 

If that is the case...looks like we need to find a "humankind" killer and unite there ..lol

Groo wrote:

Sadly (or good in case you're a dev at Amplitude) usually anybody works at Amplitude on weekends.

As I said before, don't release big updates at the end of the week then... I would get so much shit if I pushed something to production but was not available for the next few days...

noziv wrote:

Groo wrote:

Sadly (or good in case you're a dev at Amplitude) usually anybody works at Amplitude on weekends.

As I said before, don't release big updates at the end of the week then... I would get so much shit if I pushed something to production but was not available for the next few days...

God damn, yeah, no changes to prod servers on Friday unless you plan to work through the weekend, common sense.

Maybe it has to do with Xbox. They are currently having problems with their servers so Amplitude is probably not the one to blame ! 

Skull-Koopa wrote:

Maybe it has to do with Xbox. They are currently having problems with their servers so Amplitude is probably not the one to blame ! 

It's still their problem friend, if it's affecting their game it's inherently still their issue. 

But that aside personally I'm not bothered that there isn't a fix yet, I'm bothered that there is no communication for this issue it's just aggravating to feel like the company doesn't hear you screaming into the void.  

Wow, a whole weekend without even addressing the issue? That's surely encouraging to buy anything from you, luckily there're still torrents.

I am having the same issue.

 I have the same problem also on game pass, in the Multi-player screen it says “Access Denied” and if I try to enter multiple times game crashes, but before it crashed once I manage to enter to friends lobby number to direct connect and it said lobby is no longer open and tried multiple times to open a game lobby but it said there issue with my internet connection ( there is not) but once it opened the lobby but then game froze and crashed,

My friend has the game in Steam and it works fine there so I also think there is issue with Xbox’s end hope it’s fixed soon or at least we could informed about problem.

Firstly, thank you all for the report. We're investigating what is causing this issue. Hopefully we can deliver a fix soon.

Secondly, we're sorry for the late reply. As Groo pointed out, the majority of Amplitude staff get the weekend off, which unfortunately means that we are not always able to reply quickly if issues are reported late in the week, but that does not mean these reports are going unseen.

Any news on when we can expect multiplayer to be accessible? I can't speak for others but I mostly play online with friends who have the product elsewhere and it's blown having to sit on the sidelines for the last few days and watch them play.

Hi all! We are investigating the issue, and may come back to you for saves and logs.

Many thanks for your reports and patience !

Most viewed open issue on bug reports.

Most replied to open post on bug reports.

Paints a picture of this being a much wider spread problem.

It's now been 5 days and it's still not fixed, That's all. I will see you all again tomorrow. 

Hello,

The issue has been fixed, you should be able to play multiplayer games by the time you read this message.

Have fun, and sorry for the inconvenience.

Eric wrote:

Hello,

The issue has been fixed, you should be able to play multiplayer games by the time you read this message.

Have fun, and sorry for the inconvenience.

UPDATE: It worked! Thanks a lot!