We're checking everything we have, but I can already confirm that you have both Addon (Sophon hero & Community challenge) in your steam library.

We're investigating the issue, and will keep you updated.

My main question is why wasn't this just added as a free download in steam to avoid this issue entirely?

Marcelo_O wrote:

Should be good now !

Alright, I'll check later ! Thanks again

Should be good now !

Hello,
Thank you devs, I had same problem that discussed at here.  That problem has been completely fixed in my case and now I can activate Add-Ons.  I play on Mac too.
Thanks!

Hello,

We may have found the issue, could you shut down your steam client and open it again to see if it works ?

Thanks,

BlessAndDestroy wrote:

I too have this issue. I posted my screenshots in another thread that was redirected here. Game just says "Coming Soon". I'm playing on Mac.

Post them here since the DEV's wanted everything in one area 

I too have this issue. I posted my screenshots in another thread that was redirected here. Game just says "Coming Soon". I'm playing on Mac.

I uninstalled and reinstalled the game and although the DLC now appears in both steam and in-game, the Add-ons are still listed as "coming soon" 

Marcelo_O wrote:

Hello Suis3i,

It seems to be a bug related to steam unfortunatly ... Did you tried to reinstall the game ? 

Thanks,

Sorry I just saw this :( 

I'll unistall and then reinstall the game when I get home later today and then post here if the bug is fixed or if it isn't 

& yeah, thank you ! 

Hello Suis3i,

It seems to be a bug related to steam unfortunatly ... Did you tried to reinstall the game ? 

Thanks,

Here are screenshots from my game, I can't remember/figure out how to find the Logs, but I'll continue looking ^~^

Also Steam doesn't load the DLC's/Add-ons for Endless Space 2 in the Steam page, but I do have the Add-ons and DLC's; I can provide screenshots from games if you guys need it. 

I am in a similar situation.  Over the weekend, the Addons for both my Mac and Windows install of Endless Space 2 were saying "Coming Soon".  This morning before I went into work I checked my Windows install and it shows check boxes as active for the Sophon Hero, Community Update, Founders, Cravers Prime, etc.  The Mac is still showing all the Add-Ons as "Coming Soon" even though they are linked to my account and working properly in Windows.  I'm wondering if there is an issue where a "this works on Mac" option was broken as part of the Vaulters expansion coming out?

I can't seem to be able to activate the community DLC and that Sophon hero for some reason. It says an error message and that i should contact an administrator. I have linked my account to steam and the DLC appears in the library, but i don't see the content that came with it. No mezari skin, no 6 arm spiral galaxy, nothing. I have bought the Vaulters DLC yesterday because i figured that might solve it, but didn't help either. I have also reinstalled the game but nothing has changed. Could someone tell me what am i doing wrong? Thanks in advance.

Can I ask you to screenshot the following bits? This is in your Steam Library:

Then check you are in game version 1.2.1 (bottom left of the main menu).

And finally open the game creation menu and select the United Empire, and screenshot that, too:

Thanks!

thanks for the replies, here are the images

Képkivágás1.PNG

Képkivágás2.PNG

Képkivágás3.PNG

sorry for the late answer, i had to fix the snipping tool program

i hope i did these right

Hello.

Faced the same problem. 

I still can't activate community DLC. Are there other ways to activate?